We offer a range of postal services to send, collect and return items, including regular sender services.
We provide a range essential financial services, from savings, borrowing to money transfers.
Plan your getaway with travel essentials including travel money, insurance and documents.
Protect what’s most important to you from your mobile phone to the future of your family.
Apply for passports, licences and permits, get documents certified, your identity verified.
We offer a range of other useful products and services.
For further information about the Horizon IT Scandal, please visit our corporate website
Perfect when your letter or parcel needs to get there safely by the next working day
Guaranteed delivery by 1pm*
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time**
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
*Royal Mail guarantees delivery by 1pm the next working day to more than 98% of all UK addresses depending on the service selected. By 1pm delivery is subject to the addressee being in to receive the letter or parcel. Conditions apply.
**Please keep your proof of posting receipt. If your item isn’t delivered on time, we’ll refund your money providing you have your proof of posting and claim within 14 days of posting. If your item gets lost or damaged while it’s in our care, you can make a claim for compensation or consequential loss.
Check your parcel’s size and weight to find the right price. Make sure the service you use provides enough compensation cover.
Length: 61cmWidth: 46cmDepth: 46cmWeight: 20kg
It’s important to check the size and weight of what you’re sending to make sure you use the right service. If it’s too big or heavy for a service, it could get held up during processing and may not get where it needs to go.
Measure each side of your item to check its length, width and depth.
For safety reasons, some items are prohibited from being sent through postal networks. Other items can be sent but with limits or restrictions. National and international regulations also govern the carriage of mail. Please check our guidance on what you can and can’t send in the post.
Includes compensation up to £50 as standard
Additional compensation is available, up to £2,500:
Cover up to £1,000 for an extra £2.20
Cover up to £2,500 for an extra £5.70
Length: 61cm Width: 46cm Depth: 46cm Weight: 20kg
Includes compensation up to £750 as standard
Prices include VAT at the current rate of 20%.
Exceptions and restrictions apply to every Special Delivery Guaranteed service. During exceptional circumstances delivery time guarantees may be subject to change.
Find your local Post Office branch that offers these services
Deliveries are made Monday to Friday, unless you’ve purchased Saturday Guaranteed delivery.
We deliver throughout the UK. However, there are certain delivery restrictions in particular areas.
We can’t guarantee delivery by 9am to the following postcode areas:
We deliver by 5.30pm the next working day in the following postcode areas:
We deliver within 2 working days by 5.30pm to the following postcodes areas:
We deliver within 3 working days by 5.30pm to the following postcode areas:
We can’t guarantee delivery by 9am to Jersey, Herm, Sark, Alderney and addresses on Isle of Man outside the IM1 postcode area.
Some businesses won't accept Saturday deliveries, including:
We can't guarantee Saturday delivery to Herm, Sark and Alderney.
You can buy consequential loss cover if the damage, delay or loss of an item can lead to greater loss than the actual value of the item itself. All prices include VAT at the standard rate. This is on top of the postage service being purchased with VAT added. Consequential loss cover is only available on Special Delivery services.