Parcel returns service

Bought an item you want to send back? Pop your returns into any Post Office. Lots are open longer, many on Sundays.

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Return items safely at your local branch

Post Office makes returning unwanted items quick, simple and safe. Take your parcel to any of our 11,500 branches across the UK. Many have handy self-service machines that accept parcel returns too.

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Returning an item is now even easier

No need to print your return label at home. For many retailers, we can now do it in branch. We’ll scan the QR code in your email straight from your phone, then label the item for you. 

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How much will your return cost?

Lots of items are free to return. But, if you do need to pay, prices start from just £3.20 for a 2nd Class Small Parcel (45cm x 35cm x 16cm).

Find out more about postage prices, and the most affordable way to return your parcel, with our Price Finder tool.

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Some common questions