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We offer a range of other useful products and services.
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Imagine being able to pick up your post when you're travelling around the UK or abroad. Well now you can – thanks to Poste Restante
Poste Restante is a service designed for travellers who don’t have a permanent address in the location where they wish to receive mail. So they can collect their mail free of charge at any participating Post Office Branch in the UK
Choose a Post Office branch to collect your mail from. This can be almost anywhere in the UK and in most larger towns abroad
Any mail posted in the UK is kept for you in your chosen Post Office branch for up to 18 days
Anything posted from overseas is kept for 21 days
If you're resident in the UK or already travelling in the UK, just pop into the branch you'd like your post sent to (please note that the service may not be available everywhere)
For people who are travelling to the UK but have not yet arrived, you can find out if a branch offers the service by contacting us at the email address: firstname.lastname@example.org
You can also write to us at:
Please allow 5 working days for a response
You can also find the address details for local Post Office branches with our branch finder
Let your friends, family and business contacts know the Post Office address you’ll be picking up your mail from. This is how it should be written:
Post Office name
Full address of the Post Office
Postcode of the Post Office
Country (if applicable)
Your Poste Restante address will be active straight away
Don’t forget to ask them to include a return address on the back of the envelope
Just go to your designated Post Office branch to pick up your post
If you’re visiting the UK from abroad, bring your passport as a form of identification
If you live in the UK, you'll also need to show proof of your address as well as your passport
Choose a Post Office branch to collect your mail from. This can be almost anywhere in the UK and in most larger towns abroad. Check if there’s Post Restante where you’re going
Any mail posted in the UK is kept for you in your chosen Post Office for up to 18 days. Anything posted from overseas is kept for 21 days
The Poste Restante service is operated at the discretion of the Royal Mail/Post Office Limited
The service cannot be used for more than 3 months within the same UK town
If we suspect the Poste Restante service is being abused, we’ll withdraw the service immediately without notice. After this, we’ll return any items we receive to the sender
Where are you off to? Collect your mail from your local branch
Find answers to common questions about posting services:
Visit our posting support page