Information you will need for completing the customs form
If you don't complete the relevant fields below, it's likely your item will be returned or delayed. Customs forms require full attention, be careful when filling them out and include all mandatory information relevant to you and your item. You can always ask a member of staff in branch if you have any questions
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• Sender's name and address - mandatory
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• Type of Contents and accurate content description - mandatory
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• Value, quantity and weight of each item - mandatory
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• Total value, quantity and weight - mandatory
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• Business customers only - HS Tariff number (you can find these here) and GB EORI number or VAT registered number - mandatory for businesses only
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• If using a CN23: recipients name and address - mandatory