CN22 customs form

How to complete a CN22 customs form

 

The CN22 is a customs form used when sending gifts and goods abroad worth less than £270 with Royal Mail.

 

They are mandatory for all gifts and goods being sent internationally from England, Scotland or Wales anywhere outside the UK, if posting from Northern Ireland they are only needed for posting to non-EU destinations.

 

If sending items with Royal Mail International Economy and International Standard – you’ll need a CN22B (with a barcode) available in all Post Office branches.

 

If sending items with Royal Mail International Tracking and Signature services – you’ll need a CN22A. These are available in branch, but you can also complete online or download a blank copy to fill before you visit.

 

Incomplete or absent customs forms are likely to result in items being returned to the sender.  

 

The forms are scanned by optical character recognition, so it is important to fill them in legibly and in BLOCK CAPITALS.

You can now fill in your CN22 form online

chevron-right icon check icon chevron-right icon
Example of a CN22 form

CN22 form guide

  1. 1. Sender's name and address are mandatory – include your full name and address including postcode
     
  2. 2. Content Type and Description of contents are mandatory – include a accurate description of each item enclosed. This will help to avoid delays or customs officials needing to open your item
     
  3. 3. Value, quantity and weight of each item are mandatory

  4. 4. Total quantity is mandatory – add the total number of items within your package

  5. 5. Total weight is mandatory – this is the total weight of your item. If you don’t know and can’t easily find out,  weigh your package and complete in branch
     
  6. 6. Total value is mandatory – this is the total value of all the items in the package. Write the value in British Pounds (GBP)
     
  7. 7. HS tariff number – is mandatory for businesses only – you need to provide the HS tariff code which you can find at parcelforce.com/tariffcode
     
  8. 8. VAT reg number / EORI number – are mandatory for businesses only – If your business has both, please use the EORI number
     
  9. 9. Signature and date are mandatory – sign and date the form
Example of a CN22 form

Prefer to fill it out by hand?

plus icon minus icon chevron-right icon

Questions and answers