Who is Drop & Go for?
It’s a fast, free service for anyone who sends lots of parcels. There’s no queuing, weighing or printing. So it’s ideal for anyone selling lots of items online, especially if you’re short on time.
What ID do I need for a Drop & Go account?
You’ll find a list of the documents we accept here. Or you can ask our mails specialist in branch.
Why do I need an online account?
Register your Drop & Go account online and you can top up the balance on your card, complete parcel manifests, track your items, view your account history and update your details any time.
How do I set up an online account?
1. Click here to register
2. When you’ve finished click ‘Return to my profile’
3. On the next page, enter your Drop & Go card number and postcode
4. Check we’ve got the right details for you and add your contact details
5. Keep your email address and password handy for easy log in next time
How easy is it to send a parcel with Drop & Go?
It’s quick and easy to send parcels with Drop & Go. Once you’ve set up your account, log in to complete a parcels manifest with the items you want to send. Take it straight to the fast-drop counter in a Drop & Go branch with your items. We’ll deduct the cost from your prepaid card and process the parcels the same day.
Can I drop Parcelforce Worldwide parcels at a Post Office branch?
How do I find a parcel drop off point near me?
You’ll find a Drop & Go counter in 97% of Post Office branches. Use our Branch Finder to find the one nearest to you.
When will branches accept my parcels?
Parcel acceptance times vary by Drop & Go branch, so please check with the mails specialist in your local branch to find out local cut-off times.
What if I have more questions about Drop & Go?
Just speak to the mails specialist when you’re in branch. They’ll be happy to help.