Drop & Go

Drop off your parcels with our fast, free, convenient service. There’s no queuing, weighing or printing. And it’s available in 97% of Post Office branches.

question icon

New to Drop & Go?

Here is how it works...

1) Get a free account

Sign up online. Collect your prepaid Drop & Go card from the branch (you’ll need some ID). Top it up and start using it right away.

Sign up online

2) Tell us what you’re sending

Fill in a parcel manifest either online or by downloading our form to tell us which items you want to send.

3) Pop your parcels into branch

Find your local Drop & Go branch and drop off your items to the fast-track counter with your completed manifest. We’ll process them the same day.


circle-outline icon calculator icon application-search icon down-arrow icon chevron-right icon

Already set up online access?

If you already got online access to your Drop & Go account you can login here to access everything you need.

Want online access to Drop & Go?

If you already have a Drop & Go card and want to: top up, check account history, view tracking details and create manifests.

check icon chevron-right icon down-arrow icon

Benefits of Drop and Go

  • Fast-track counter service
  • Available in 97% of Post Office branches
  • Save time – no queuing, weighing or printing
  • Top up your prepaid card online or in branch
  • Free online account
  • Parcels processed the same day
  • Track items with your online account
chevron-right icon

Tips for online sellers

Christmas is a big opportunity for online sellers. Here’s how we’ve helped some of our customers at this busy time.


chevron-right icon

More about Drop & Go

Handy links, extra information and related mails products.

minus icon plus icon

Some Common Questions


Who is Drop & Go for?

It’s a fast, free service for anyone who sends lots of parcels. There’s no queuing, weighing or printing. So it’s ideal for anyone selling lots of items online, especially if you’re short on time. 

What ID do I need for a Drop & Go account?

You’ll find a list of the documents we accept here. Or you can ask our mails specialist in branch.

Why do I need an online account?

Register your Drop & Go account online and you can top up the balance on your card, complete parcel manifests, track your items, view your account history and update your details any time.

How do I set up an online account?

1. Click here to register
2. When you’ve finished click ‘Return to my profile’
3. On the next page, enter your Drop & Go card number and postcode
4. Check we’ve got the right details for you and add your contact details
5. Keep your email address and password handy for easy log in next time

How easy is it to send a parcel with Drop & Go?

It’s quick and easy to send parcels with Drop & Go. Once you’ve set up your account, log in to complete a parcels manifest with the items you want to send. Take it straight to the fast-drop counter in a Drop & Go branch with your items. We’ll deduct the cost from your prepaid card and process the parcels the same day. 

Can I drop Parcelforce Worldwide parcels at a Post Office branch?

Yes you can.

How do I find a parcel drop off point near me?

You’ll find a Drop & Go counter in 97% of Post Office branches. Use our Branch Finder to find the one nearest to you.

When will branches accept my parcels?

Parcel acceptance times vary by Drop & Go branch, so please check with the mails specialist in your local branch to find out local cut-off times.

What if I have more questions about Drop & Go?

Just speak to the mails specialist when you’re in branch. They’ll be happy to help.