Complete a manifest form to tell us which services you want to use for your parcels.
Coronavirus support:
Already have a Drop & Go card but not accessed online | Get online access
Coronavirus update
We are working hard with Royal Mail to continue to keep the UK’s mail moving in unprecedented times. Despite our best endeavours, we continue to experience unplanned Post Office Branch closures or reduced opening hours due to coronavirus-related absences. Additionally, some areas of the country will experience a reduction in delivery service levels.
We apologise for any inconvenience caused and ask that you please bear with us
Benefits of Drop and Go
Who is Drop & Go for?
It’s for everyone, if you’re sending regularly. Here are just some of the types of our valued customers
Sign-up to Drop & Go
Create a Drop & Go account; available as soon as you've signed-up.
My Drop & Go account
Access your Drop & Go account online
Common questions about Drop & Go
Who is Drop & Go for?
It’s a fast, free service for anyone who sends lots of parcels. Save time as there is no weighing or printing. So it’s ideal for anyone selling lots of items online, especially if you’re short on time.
What ID do I need for a Drop & Go account?
You only need ID if you open an account in branch and you’ll find a list of the documents we accept here. Or you can ask our mails specialist in branch.
Why do I need an online account?
If you register your Drop & Go account online and you can top up the balance on your account, complete parcel manifests, track your items, view your account history and update your details any time.
I already use Drop & Go. How do I get online access?
1. Click here to register to create a log-in
2. On the next page, enter your Drop & Go card number and postcode
3. Check we’ve got the right details for you and add your contact details
4. Keep your email address and password handy for easy log in next time
How easy is it to send a parcel with Drop & Go?
It’s quick and easy to send parcels with Drop & Go. Once you’ve set up your account, log in to complete a parcels manifest with the items you want to send and take it to a Drop & Go branch with your items. We’ll deduct the cost from your prepaid account and process the parcels the same day.
Can I drop Parcelforce Worldwide parcels at a Post Office branch?
Yes you can.
How do I find a parcel drop off point near me?
You’ll find a Drop & Go counter in 97% of Post Office branches. Use our Branch Finder to find the one nearest to you.
When will branches accept my parcels?
Parcel acceptance times vary by Drop & Go branch, so please check with the mails specialist in your local branch to find out local cut-off times.
What if I have more questions about Drop & Go?
Just speak to the mails specialist when you’re in branch. They’ll be happy to help.
More about Drop & Go
Handy links, extra information and related mails products.
Existing customers