Drop & Go

Q: Who is Drop & Go for?

It’s a fast, free service for anyone who sends lots of parcels. There’s no queuing, weighing or printing. So it’s ideal for anyone selling lots of items online, especially if you’re short on time.

Q: Why do I need an online account?

Register your Drop & Go account online and you can top up the balance on your card, complete parcel manifests, track your items, view your account history and update your details any time.

A free, same-day service for regular senders to drop off parcels.

Save time – no weighing or printing.

Link your card online Sign-up to Drop & Go

Coronavirus update

We are working hard with Royal Mail to continue to keep the UK’s mail moving in unprecedented times. Despite our best endeavours, we continue to experience unplanned Post Office Branch closures or reduced opening hours due to coronavirus-related absences. Additionally, some areas of the country will experience a reduction in delivery service levels.

We apologise for any inconvenience caused and ask that you please bear with us

How Drop & go works

Sign-up to Drop & Go to get a free account

Tell us what you're sending

Complete a manifest form to tell us which services you want to use for your parcels.

Top-up

Load funds on to your pre-paid Drop & Go account.

Drop-off

Bring your parcels to a fast-track counter at a participating Post Office.

We'll do the rest

We weigh, measure, sort the postage and collect payment from your pre-paid account.

Sign-up to Drop & Go

Benefits of Drop and Go

Available as soon as you’ve signed-up
Fast-track counter service
Top-up your free account online or in branch

Save time - no weighing or printing
Parcels processed the same day
Track items with your online account

Who is Drop & Go for?

It’s for everyone, if you’re sending regularly. Here are just some of the types of our valued customers

Small businesses

Extend your business’s reach by letting us help

you send your packages up and down the country and across the world.

Makers

If you make products to order we can save you time so you can spend more time making and less time sending.

Online marketplace sellers

If you’re selling lots of items on eBay or other marketplaces, we can get your parcels to your buyers and save you time.

Sign-up to Drop & Go

Create a Drop & Go account; available as soon as you’ve signed-up.

Fill in a manifest, top-up your account, bring your parcels to one of our branches and we’ll do the rest.

My Drop & Go account

Access your Drop & Go account online

If you have signed up in branch and haven’t accessed your online account yet, you can link your card to access your current card balance, account history and all the other Drop & Go features online.

Common questions about Drop & Go

Who is Drop & Go for?

What ID do I need for a Drop & Go account?

Why do I need an online account?

I already use Drop & Go. How do I get online access?

How easy is it to send a parcel with Drop & Go?

It’s quick and easy to send parcels with Drop & Go. Once you’ve set up your account, log in to complete a parcels manifest with the items you want to send and take it to a Drop & Go branch with your items. We’ll deduct the cost from your prepaid account and process the parcels the same day.

Can I drop Parcelforce Worldwide parcels at a Post Office branch?

How do I find a parcel drop off point near me?

When will branches accept my parcels?

What if I have more questions about Drop & Go?

More about Drop & Go

Handy links, extra information and related mails products.