As a Drop & Go customer, it’s easy to tell us what you’re sending where and how you’d like it sent using a Drop & Go manifest. They’re easy to complete in your online account, then print and bring into branch along with your items.
Here’s a step-by-step guide to how to complete your Drop & Go manifest. You can also print a blank manifest or pick one up in participating branches to fill it in by hand if you prefer.
What is a Drop & Go manifest?
If you’ve got a bunch of parcels ready to send in the post, a Drop & Go manifest is a way to capture what they contain, where they’re heading and the services you’d like to use to get them there.
For each item you’re sending it lists:
• The address it’s bound for
• What’s inside (so we know the contents’ value and that it’s safe to send in the mail)
• The mails service we should send it by
It also asks you for a couple of other details. This information helps the team at your receiving branch make sure each item gets the right kind of postage and prevent delays in processing and posting them.
Completing your manifest online
The quickest way to fill out a Drop & Go manifest is to do it through your online account. That way several of the options you need are easily available in drop-down lists.
You can also upload details you’ll use often, like addresses you send to regularly, so they’re easily to hand in one place the next time you need them. We’ll come onto how later.
In the next section we’ll walk through how to complete each part of the sheet online. Once everything’s filled out, you just print the sheet, bring it into branch with your post and we’ll take it from there.