How to sign up for Drop & Go

 

If you’re ready to make posting regularly simpler with Drop & Go, there are two ways to get started. You can sign up for a free account either in branch or online. ​

 

This guide explains how and what to do next.​ ​

 

How do I sign up online?​ ​

 

The quickest way to get using Drop & Go is to register online. ​ ​

 

Start by entering the email address and a password you’d like to use to log into you account.

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You’ll then be asked to complete an online form with your contact details.

 

Once you’ve signed up, you’ll be issued an eight-digit account number. You’ll also receive an email confirming your account details. ​ ​

 

Please keep your account number safe as you’ll need it any time you want to post items or access your online account. ​ ​

 

How do I sign up in branch? ​ ​

 

If you prefer to open a Drop & Go account in branch, please download, print and complete an application form, or chat to a member of staff in branch to sign up over the counter.​ ​

 

Over 97% of branches provide the Drop & Go service. To find one that does near you, use our branch finder and check the ‘Drop & Go’ service box as shown here.

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Accessing your online account​ ​

 

If you’ve registered for Drop & Go in-branch, it’s important to set up your account for online access so you can manage it more easily. You’ll need your Drop & Go account number and the postcode your account is registered to. ​

 

If you’ve already signed up for Drop & Go online, or once you’ve linked up your branch account online, you can:​ ​

 

•  Top up your account balance – or set it to top up automatically

•  Complete manifests to tell us which items to send by which service

•  Track your items and how much you’ve spent on posting​

•  View your account history ​

•  Update your details any time

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Existing customer

We’ve got a range of Drop & Go guides and support articles to help you​