For further information about the Horizon IT Scandal, please visit our corporate website

How to sign up for Drop & Go

If you’re ready to make posting regularly simpler with Drop & Go, there are two ways to get started. You can sign up for a free account either in branch or online

This guide explains how and what to do next

How do I sign up online?

The quickest way to get using Drop & Go is to register online
Start by entering the email address and a password you’d like to use to log into your account

You’ll then be asked to complete an online form with your contact details
Once you’ve signed up, you’ll be issued an eight-digit account number. You’ll also receive an email confirming your account details
Please keep your account number safe as you’ll need it any time you want to post items or access your online account

How do I sign up in branch?

If you’d prefer to open a Drop & Go account in branch, please download, print and complete an application form, or chat to a member of staff in branch to sign up over the counter
Over 97% of branches provide the Drop & Go service. To find one that does near you, use our branch finder and select the ‘Drop & Go’ service box

Screengrab of the Sign up for Drop & Go
Screengrab of the Sign up for Drop & Go

Accessing your online account

If you’ve registered for Drop & Go in-branch, it’s important to set up your account for online access so you can manage it more easily. You’ll need your Drop & Go account number and the postcode your account is registered to
If you’ve already signed up for Drop & Go online, or once you’ve linked up your branch account online, you can:

  • Top up your account balance – or set it to top up automatically
  • Complete manifests to tell us which items to send by which service
  • Track your items and how much you’ve spent on posting
  • View your account history
  • Update your details any time

Log in to Drop & Go

Already a customer? Go to our log in page to access your account and dashboard

Sign up to Drop & Go

Ready to sign up? Head to our registration page to create a new Drop & Go account

Need more help?

Our Existing Customer area is packed with Drop & Go guides and support

Drop & Go help