Price Guides

Broadband and Phone Pricing

Take a look at our standard Broadband and Phone package prices in the table below or click on the links below for call charges and other services.

For current promotional offers please visit here.

Broadband and Phone package prices

Our products
Standard Monthly Price
Home Phone
£11.50 a month

(12 month contract)

 

 

HomePhone

Unlimited Broadband

 

£29 a month

One off charges;
£7 router P&P
12, 18 and 24 month contracts available
 

UNLIMITED Broadband

Unlimited Fibre Broadband 
£37 a month
 
One off charge
£7 router P&P:
£53 Fibre connection
12, 18 and 24 month contracts available
 

Unlimited Fibre Broadband

Unlimited Fibre Broadband Plus

 
£42 a month
 
One off charges;
£7 router P&P
£53 fibre connection
12, 18 and 24 month contracts available
 

Unlimited Fibre Broadband Plus

 

Call charges

UK Call Charges
Calls to UK landlines (01, 02 and 03) 
13p a minute
Calls to UK Standard Mobiles
16p a minute
Calls to numbers beginning 084, 087, 09 and 118
12p a minute
plus your service provider charge

 

There is an 21p call connection fee for all calls not included as part of a calls package

 

Current call rates and features

For further call charges and to view our price guide please select one of the following:

Line and Feature Rentals This document lists all the current Broadband and HomePhone package prices, call features and one-off service charges.
Call Rates and Plans This document lists all current package prices and call charges.
Number Ranges This document lists all the current number ranges and their associated charge cost – use this document in conjunction with the Call Rates and Plans document.
Operator Connected Calls This document lists details of Operator connected and reverse charge calls.

 

Archived call rates and features

Line and Feature Rentals

Line and Feature Rentals  - Version 16 - 1st May 2018

Line and Feature Rentals  - Version 15 - 1st Feb 2018

Line and Feature Rentals  - Version 14 - 17th July 2017

Line and Feature Rentals  - Version 13 - 24th April 2017

Line and Feature Rentals  - Version 12 - 8th March 2017

Line and Feature Rentals  - Version 11 - 5th September 2016

Line and Feature Rentals - Version 10 - 1st February 2016

Line and Feature Rentals – Version 9 – 9th November 2015

Line and Feature Rentals - Version 8 - 9th November 2015

Call Charges

0800: Calls to 0800 numbers are normally free from UK landlines and mobile phones.

0345: Calls cost no more than calls to geographic numbers (01 or 02). Calls from landlines and mobiles are included in free call packages.

*Calls to our Broadband and Phone Customer Care Line 0345 600 3210 are free when made from an active Post Office phone line.

Contact us

0800 092 0514 8am-8pm, Mon-Sat
9am-6pm, Sun
Closed on bank holidays

Existing customers call for free* on:

0345 600 3210 8am-8pm, Mon-Sat
9am-6pm, Sun