Coronavirus support:
Please help us keep our phone lines free for our most vulnerable customers.
Due to the Coronavirus outbreak you may experience delays when calling us or booking an engineer appointment. It’s much faster to order online and in most cases you will not need an engineer appointment. Find out more.
Enjoy Unlimited Fibre Broadband
Do more online. On more screens.
- No fibre download limits
-
No mid-contract fibre broadband price rises
- Includes fibre broadband and line rental
- Free Fibre Wi-Fi Router
- Free calls to other Post Office Home Phone numbers at any time
FIXED PRICE PROMISE: For all introductory offers (excludes Broadband Connect), the advertised monthly broadband charge will not increase during the minimum contract term (this does not include call plans or other charges, such as call charges or call features).
6 MONTHS FREE WEEKEND CALL PLAN: Opt-in required when placing your order for Unlimited Broadband or Fibre. £0 a month for 6 months. You’ll be automatically charged the full monthly price (currently £2 a month) at the end of your free period unless you cancel. To cancel please contact our Customer Service team on 0345 600 3210 before the end of your free period. Inclusive calls a month: Unlimited UK landline calls (01, 02, 03 numbers) from 6pm Friday to 6am Monday. Calls to UK landline numbers within your inclusive calls will be charged at standard rates if they exceed 60 continuous minutes. Hang up before 60 minutes and redial to avoid incurring charges. All other calls are charged at standard rates at all times including any applicable call connection charges. Offer ends 31/01/2020. For full terms and standard rates please visit postoffice.co.uk/broadband-phone/prices
Compare Unlimited Fibre Broadband
We have fibre broadband contract lengths and prices to suit every budget.
MOST POPULAR
12 month contract
£25.00 a month
£37 a month after 12 months
18 month contract
£26.00 a month
£37 a month after 18 months
24 month contract
£27.00 a month
£37 a month after 24 months
Add a Call plan to your Unlimited Fibre Broadband
You can add one of the following Call plans to your fibre broadband package at any time.
Keep talking with our calls plans
You can add a calls plan to your package at any time
Weekend Calls
Unlimited Calls to UK landlines (01, 02, 03 numbers) from 6pm Friday to 6am Monday.
Evening and Weekend Calls
Unlimited UK landline calls (01, 02, 03) all weekend, and 6pm-6am on Weekdays.
Anytime
Unlimited UK landline calls (01, 02, 03 numbers) at any time plus 1000 minutes of any time calls to 0870 and 0845 numbers.
Anytime Plus
Unlimited UK landline calls (01, 02, 03 numbers) at any time plus 1000 minutes of any time calls to 0870 and 0845 numbers, 1000 minutes of any time calls to UK Standard Mobiles and 1000 minutes of any time calls to landlines in our Anytime Plus 15 countries.
Call UK mobiles or international numbers
Mobile Saver 100
100 minutes to UK Standard Mobiles. Great for quick calls on the go.
Mobile Saver 500
500 minutes to UK Standard Mobiles. Keep talking.
International Saver
Unlimited calls to landlines in our International Saver 40 countries^ plus 50% off call rates to all other countries.
Need some help selecting your unlimited fibre broadband package?
Read our FAQs or call our team on 0800 092 0514.
More about our unlimited fibre broadband offering
Find the best Post Office Broadband deals for your needs.
Unlimited Broadband
Our best value broadband
- 11Mb/sec average speed
- Ideal for browsing and downloading on a few screens
- Includes line rental
-
£18.00 a month for 12 months.
Unlimited Fibre Broadband
Enjoy superfast broadband
- 38Mb/sec average speed
- Great for social media and streaming on multiple screens
- Includes line rental
-
£25.00 a month for 12 months.
Unlimited Fibre Broadband Plus
Get superfast broadband
- 67Mb/sec average speed
- Ideal for gaming, downloading, and streaming HD TV on lots of screens
- Includes line rental
-
£29.00 a month for 12 months.
Switching to our unlimited fibre broadband is easy
With BT, TalkTalk, EE or Plusnet?
We'll handle the broadband switchover for you.
And cancel the contract with your current broadband provider.
Place your order in 5 minutes
Online, by phone or in-branch. You can keep your current phone number.
Open your welcome pack
We’ll send you a Wi-Fi router, your broadband account details and go-live date.
Plug in and go live
On your go-live date, plug in your router and follow the quickstart setup guide. Start enjoying totally unlimited broadband.
More about our offering
Learn everything you need to know about fibre broadband. Read our handy guides and tips.
Existing customers
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Unlimited Fibre Broadband FAQs
Can I download as much as I like?
Yes. When we say totally unlimited, we mean exactly that. As an Unlimited Fibre Broadband customer, you’ll be able to upload and download freely, every month. There are no data caps, download limits or extra charges. And we don’t slow fibre broadband speeds at peak times. We’re open and honest about our traffic management policies. To find out more, look at our Fair & Acceptable usage policy in our Terms & Conditions.
We’ll give you a download speed estimate before you confirm your Unlimited Fibre Broadband order. This will give the speeds your line should be capable of reaching under best possible conditions. Attach one device to your Wi-Fi router via an Ethernet cable and it should operate around the same speed.
The actual speed of your Unlimited Fibre Broadband might be slower than the advertised speed or any download speed estimate we supply.
Fibre broadband speeds can be affected by a number of things:
1. Where you live
2. The distance from the exchange to your phone line
3. Speed of similar lines in your area
4. Quality of your home wiring
5. Time of day you’re online
6. How many people are using your network at the same time
7. Interference from electrical devices like halogen lamps, speakers and baby monitors
There are three ways you can check how fast your Unlimited Fibre Broadband will be.
1. Online, using our fibre speed checker and availability tool
2. In-branch. Find your nearest Post Office with our Branch Finder
3. Over the phone – call us on 0800 066 0514
We can arrange line installation for you when you place your Unlimited Fibre Broadband order. We’ll arrange a date and time for an Openreach engineer to visit your home to install your new line. And discuss all costs with you before confirming your order.
As little as 10 working days from the time you confirm your order online, in-branch or over the phone. Provided you already have a working phone line at your home. If not, or we need to arrange new line installation, it may take longer. Switching from cable-based service providers like Virgin Media may also take longer.
Your welcome pack will include an estimated start date. We’ll send your pack within 5 working days of confirming your order.
With Post Office Home Phone, you’ve got the option to block all outgoing calls on your line. To do so, just call our Customer Care Line – 0345 600 3210. You’ll still be able to take calls on your landline phone. And call emergency services such as 999 and 112.
Check our price guide and see how much you could save with Post Office. Our call rates are amongst the lowest in the UK.
That’s usually fine. We’ll tell you if you can keep your number when you place your order. If network issues mean we can’t transfer your number, you’ll get the option of a new one. We’ll give you the expected switchover date or timeframe. It’s generally the go-live date specified in the welcome pack we send 5 working days after you confirm your order.
And if we can’t switch your number by the agreed date, you might be able to claim compensation. Check our Price Guide for details.
Not if you’re with BT, TalkTalk or Plusnet. We’ll handle the switcher and cancel on your behalf. If you’re with Virgin Media, don’t cancel their service before your Post Office Unlimited Broadband goes live.
You may cancel your fibre broadband order any time up to 14 calendar days from the day after you place your order. If your service has already gone live, you may cancel your service at any time but may be subject to Early Termination Charges if your service has a minimum contract term. Details on these charges and your rights to cancel can be found in our Broadband & Phone - Terms and conditions and Price Guide.
Fibre Broadband Speeds
Average fibre speeds are based on the download speeds of at least 50% of our customer base at peak time (8pm-10pm) as at 01/07/2019. Fibre speeds will vary depending on a number of different factors. Your exact fibre speed estimate will be given at point of sale. We’ll estimate your fibre download speed range when you check availability at your address. Fibre speeds may be lower than the advertised average peak time speeds or any speed estimate we provide due to factors outside our control such as the distance your home is from the telephone exchange, the specification of your computer, the condition of the fibre wiring in your home or other factors such electrical interference. You may also notice a drop in your fibre speeds during peak times in the evening and at weekends when more people are using the internet. For more information see www.postoffice.co.uk/broadband-speed
Small print
BROADBAND: Post Office Broadband network areas only. Available to new sign ups with a working phone line (excludes cable phone lines). If you require a new phone line, an additional new line and engineer installation charge of £60 will apply. All Broadband and Fibre packages subject to monthly online billing and a valid email address is required to receive your bill and manage your account online. If you would like paper bills, a charge of £1.50 per paper bill will apply.
UNLIMITED BROADBAND: £18.00 a month for a 12-month contract. £0 upfront. £19.00 a month for an 18-month contract. £0 upfront. £20.00 a month for a 24-month contract. £0 upfront. After your contract term, you will pay the standard monthly price (currently £30 a month). Price includes monthly line rental. Offer ends 30/06/2020.
UNLIMITED FIBRE BROADBAND: Payment by monthly direct debit required. £25.00 a month for a 12-month contract. £0 upfront. £26.00 a month for an 18-month contract. £0 upfront. £27.00 a month for a 24-month contract. £0 upfront. After your contract term, you will pay the standard monthly price (currently £37 a month). Price includes monthly line rental. Offer ends 30/06/2020.
UNLIMITED FIBRE BROADBAND PLUS: Payment by monthly direct debit required. £29.00 a month for a 12-month contract. £0 upfront. £30.00 a month for an 18-month contract. £0 upfront. £31.00 a month for a 24-month contract. £0 upfront. After your contract term, you will pay the standard monthly price (currently £42 a month). Price includes monthly line rental. Offer ends 30/06/2020.
F-SECURE SAFE 6 MONTH FREE TRIAL OFFER: Free 6 month subscription to F-Secure SAFE for up to 5 devices worth £39.99, see https://onlineshop.f-secure.com. Offer available to new or existing Post Office Broadband or Fibre customers. The 6 months free period is only available once per eligible customer. Your protection ends after the 6 months free trial unless you selected to auto-renew. At the end of 6 months, you’ll have the option to make the payment of £25 for an additional 12 months protection (saving you £54.99 off the normal price - other packages are available upon renewal). See postoffice.co.uk/f-secure
NO MID-CONTRACT PRICE RISES: For all introductory offers (excludes Broadband Connect), the advertised monthly broadband charge will not increase during the minimum contract term. (This does not include call plans or other charges, such as call charges or call features).
BROADBAND CONNECT: If you live outside the Post Office Broadband & Fibre network areas network area you may be offered our Broadband Connect package for £30 a month plus £10 upfront. 12 month contract. After 12 months, you will pay the standard monthly price (currently £30). This service is only suitable for web browsing and email and not for streaming, movie downloads, gaming or sending/receiving large files. For more information see www.postoffice.co.uk/broadbandconnect
BROADBAND SPEEDS: Average peak time speed correct as at 01/07/2019 and is the speed achievable by at least 50% of customers in the UK, measured at peak time (between 8pm – 10pm 7 days a week). Speeds may be lower than the advertised average peak time speeds or any speed estimate we provide due to the quality of line, your distance from the exchange or other factors such as electrical interference. Your broadband service can also slow down a bit at other times due to high demand on the service. We'll estimate your download speed range when you check availability. For more information see www.postoffice.co.uk/broadband-speed
GENERAL: Prices (such as call charges, call plans and call features which you add) and terms may change during your contract. We’ll tell you about important changes in advance, and if a change is detrimental you’ll be able to end your contract without any fees. Calls charged at standard call rates, see our Price Guide at postoffice.co.uk/broadband-phone/prices. Large print and braille bills are always available at no charge, please call us to opt in. Broadband and Home Phone services and offers are all subject to status, acceptance and availability in your area. Call charges and Fair and Acceptable Use Policy apply. If you sign up to any of these offers, you’ll be subject to the Post Office Broadband & Phone terms and conditions available at www.postoffice.co.uk/broadband-phone/terms
Talk to us
Got questions about our fibre broadband or need help applying online?