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F-SECURE POST OFFICE

Protect your family's online world with 6 months FREE F-Secure SAFE

Award-winning internet security with Post Office Broadband

 

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5 devices FREE for 6 months

  • Free for 6 months then just £25 for 12 months for up to 5 devices – a saving of £54.99 on the normal RRP*
  • Defends against a wide range of everyday online attacks
  • F-Secure SAFE is helping protect all of your smartphones, tablets and computers, all of the time.

What do you get with F-Secure?

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Virus protection

Keep your devices protected from viruses, ransomware, malware and spyware that try to steal your personal information.

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Browsing and Banking protection

Shop and bank online, while keeping your bank details and passwords safe from hackers.

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Family protection

Protect your whole family by blocking websites you don’t want your kids to see and set limits on screen time.

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Anti-theft protection

Lets you locate your phones and tablets. On android you can also use a lock and wipe feature in case your device goes missing.

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How to get F-Secure SAFE

F-Secure SAFE is free for 6 months for Post Office Broadband customers and setting it up online is quick and simple. Just follow these steps…

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Existing customers

  • Visit this page from a device connected to your Post Office Broadband and select "Register" to be taken to the F-Secure registration page (no credit or debit card details are needed)
  • Download and install F-Secure SAFE onto up to 5 devices, including mobiles, tablets or computers to help protect against viruses, malware and phishing scams.
  • The app will let you know about any threats it has prevented. After 6 months you can continue your protection with a discount of over 65% on the normal price (only £25 for 5 device protection for 12 months).
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New customers

  • If you're new to Post Office Broadband we'll email you shortly after you have joined with instructions on how to register and install F-Secure SAFE.
  • Alternatively, once your Post Office Broadband service has been activated come back here and select "Register" to be taken to the F-Secure registration page (no credit or debit card details are needed)
  • The app will let you know about any threats it has prevented. After 6 months you can continue your protection with a discount of over 65% on the normal price (only £25 for 5 device protection for 12 months).

Award winning

It’s not just use that thinks F-Secure is great, check out their top industry awards…

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Download the app

The app will let you know about any threats it has prevented.
Scans all apps on your Android mobile or tablet and lets you
know which apps are invading your privacy.

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Frequently asked questions

Is F-Secure SAFE available to all Post Office Broadband customers?

Yes. All Post Office Broadband customers can take advantage of the 6 months free internet security offer worth £39.99. The 6 months free period is only available once per eligible customer. Please register here to start your free 6 month trial.

How many devices can I protect with one account?

You can protect up to 5 devices including mobiles, tablets and laptops as part of your 6 month free trial. After your 6 month free trial you will be able to continue your protection and purchase additional licenses protecting up to 25 devices. See renewal pricing below.
 

Do I need to provide debit or credit card details for the 6 month free trial?

No. When signing up for the free trial, you’ll only need to provide your name and e-mail address to get all the F-Secure SAFE benefits.

At the end of 6 months free trial, you’ll have the option to make a payment of £25.00 for an additional 12 months protection for up to 5 devices (saving you £54.99 off the normal price). Other packages are available, see renewal pricing below.

Is there restrictions on the number of times I can switch the device I am protecting?

No. There is no restriction on the number of times you can switch your selected device. You can also invite your family members to protect their devices as well from your My F-Secure account.

What are the supported platforms?

F-Secure SAFE works on the following platforms:

  • Windows 7 (SP1) or later (Windows 7 support will be ending on 14/01/20)
  • MacOS 10.12 (Sierra) or later
  • iOS 11 or later
  • Android 5.0 or later (ARM-based tablets are not supported)

Available languages include: čeština, dansk, Deutsch, eesti, English, español, español (Latinoamérica), français, magyar, italiano, Nederlands, polski, português (Brasil), português (Portugal), română, suomi, svenska, Türkçe, ελληνικά, русский, 简体中文, 日本語, 繁體中文 (香港)

I can’t access the registration link, what do I need to do?

This trial is only available to active Post Office Broadband customers. Please re-try the registration link using a device connected to your Post Office broadband connection.

If you have just joined Post Office Broadband, please come back to this page after your service has gone live to register.

What happens at the end of the 6 month free trial?

You’ll get an email reminder from F-Secure towards the end of your trial reminding you that your trial is due to end and providing the option to continue your protection by purchasing a discounted F-Secure SAFE subscription.

Post Office customers can continue their protection after the trial at the special discounted renewal pricing below:

I already have Anti-virus software on my devices, can I take up this offer?

Yes you can however we recommend you completely uninstall or remove all other anti-virus and security software you may have installed on your devices before you install F-Secure SAFE.  

Please check with the supplier of your current internet security software for instructions on how to do this.

I’m using an older anti-virus product from Post Office, can I take up this offer?

Yes you can however If you’re an existing Post Office Broadband or Fibre customer you may be using our older anti-virus product called Fujitsu Internet Security.  This software will be withdrawn 20th July 2020 and after this date, you will no longer be able to use it.

We recommend you fully uninstall and remove Fujitsu Internet Security from your computer first before you try to register for F-Secure SAFE.
To do this:

  • Click here to download the uninstall tool for Fujitsu Internet Security.
  • Once the installer has downloaded to your computer, run it and you will be guided through a de-install process to fully remove Fujitsu Internet Security from your computer.
  • Once Fujitsu Internet Security has been removed from your computer, please register here to start your F-Secure SAFE 6 month FREE trial.

Where can I get help & support using F-Secure SAFE?

You can check out the F-Secure Community and FAQs for answers to commonly asked questions.
You’ll also find support by device type by using the links below:


Otherwise you can Chat with an F-Secure expert or call F-Secure support on 0203 936 1490 (lines open from Mon-Fri 9am-6pm, Service hours are subject to change. Closed on public holidays)

Need further help?

Visit the F-Secure help forum, or reach out to a support expert

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Small print


The legal bit

F-SECURE SAFE 6 MONTH FREE TRIAL OFFER: Free 6 month subscription to F-Secure SAFE for up to 5 devices worth £39.99, see https://onlineshop.f-secure.com. Offer available to new or existing Post Office Broadband or Fibre customers. The 6 months free period is only available once per eligible customer. Your protection ends after the 6 months free trial unless you selected to auto-renew. At the end of 6 months, you’ll have the option to make the payment of £25 for an additional 12 months protection (saving you £54.99 off the normal price - other packages are available upon renewal).