Existing Broadband and
Home Phone customers

 

Manage your bills, upgrades and more online.

chevron-right icon

Looking for a better deal?

Talk to our dedicated team who can help you find the right deal for existing customers.

0800 121 7016

Help and Support

Getting started and set up
Changes to your account
Connection issues
Bills payments and prices
Getting help and helping others
Frequently asked questions
Getting started and set up Changes to your account Connection issues Bills payments and prices Getting help and helping others Frequently asked questions
alert icon plus icon minus icon check icon
alert icon plus icon minus icon check icon

trophy icon

Protect your family’s online world with 6 months’ FREE F-Secure SAFE

Award-winning internet security with Post Office Broadband

circle-outline icon chevron-right icon phone icon online-application icon

Contact us

My Account

Manage your bills, upgrades and much more from your account online

Online enquiry

Ask a question, report a problem or suggest an improvement

Call us

0345 600 3210
Monday to Sunday 9am – 5:30pm