We want to help you follow the government’s guidance around social distancing, to help you protect yourself. Here are the steps we’re taking in our branches to keep customers and colleagues safe:
-We’re using floor markers to ensure customers queue at a 2-metre distance and have provided extra financial assistance for postmasters to source health necessities like cleaning products, gloves, masks and hand sanitiser. We have purchased protective screens for branches with open counters.
-We’re also making access simpler for customers with differing needs. The first hour of every day is for elderly or vulnerable customers and those working in NHS or care services.
Our standalone Post Office’s and WH Smiths branches are now open 9am to 3pm Monday to Friday; 9am to 12:30pm Saturday
All other branches are open at hours decided by the franchised postmaster. We understand that some may choose to reduce opening hours and will respond to local circumstances, for instance where the branch is needed for services such as groceries.
For branch accessibility information, please click here.
To view all our branches, please click here.