Track your post

Posted an item with tracking or asked for a signature when it arrives? You can track your parcel’s progress via Royal Mail or Parcelforce Worldwide.

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Check your delivery’s progress


We offer services from Royal Mail and Parcelforce Worldwide which can be fully tracked and/or have confirmation of delivery. Please see the information below on how to track your items sent using their services.

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Sent via Royal Mail?

Which services can I track?

Royal Mail Special Delivery Guaranteed®

International Tracked & Signed

International Tracked

International Signed (tracked until the item leaves the UK)

Which services show a confirmation of delivery?

Royal Mail Signed For® 1st Class

Royal Mail Signed For® 2nd Class

1st Class and 2nd Class - small and medium parcels only (no signature)

Royal Mail Signed For® and 1st and 2nd Class parcel services aren't tracked throughout their journey. They provide the sender with online delivery confirmation.

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Sent via Parcelforce Worldwide?

Which services can I track?

All Parcelforce Worldwide UK services

Parcelforce Worldwide globalpriority

Parcelforce Worldwide globalexpress

All Parcelforce UK services require a signature upon delivery. Parcelforce will not deliver a item without receiving a signature. If the item has been delivered to a UK destination then a signature should be visible as proof of delivery on your track & trace results.

Parcelforce Worldwide globalpriority and globalexpress services also require a signature on delivery, however this signature will not always be available electronically so it may not show on your track & trace results.


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Your tracking reference number

  • To track your item, you will need the reference number found on your Post Office receipt. This may be called a barcode or a reference.
  • The reference number is between 9 and 27 characters long .
  • If you have sent your item at a Post Office and you have lost your receipt or tear off label, Royal Mail or Parcelforce Worldwide won’t be able to tell you the reference number.
  • Only a reference number can be used to track an item, other information such as a name or address cannot be used to track items.

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More about sending mail

Useful links, extra information and related mails services.

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Some common questions