Help and support
Managing your loan
More questions about personal loans?
Early settlement
More questions about personal loans?
Help with repayments
Can I get help if I get into financial difficulty?
If you are struggling to keep up with the repayments on your loan for whatever reason, we’re here to help. It is important that you call us on 0800 169 2000 and we’ll talk you through the options available to you.
There are lots of organisations that can provide confidential, impartial and free help and advice. More information can be found in our leaflet, are you in financial difficulties?
If you are already in touch with an organisation that is giving you financial advice, please let us know and we can deal with them directly.
Top up loans
More questions about top up loans?
Coronavirus Information
Please be assured that we will help all our customers impacted by coronavirus.
If you're struggling with your finances due to the coronavirus crisis we can talk about your current circumstances and what support we can offer you. Information on the support available to you can be found in our FAQs or please call us on 0800 169 2000.