For further information about the Horizon IT Scandal, please visit our corporate website

Why use MoneyGram to send money?

Send funds hassle-free, with a service and branch network you can count on.

It’s quick

It only takes minutes* to send money to hundreds of thousands of locations in over 200 countries and territories

It’s convenient

For you and your recipient. Just head into your nearest participating Post Office branch and pay how you like, straight to a bank account, mobile phone or for cash pick-up

It’s clear

No hidden costs – you’ll know the exchange rate and fee you’re paying when you transfer

MoneyGram Plus Rewards™

Every Post Office MoneyGram® customer can receive a MoneyGram Plus Rewards™ card, making transactions cheaper and easier. Sign up in-branch today. Terms and conditions apply**

Welcome gift

15% off your second transfer fee

Ongoing rewards

30% off every third transfer fee

Automatic upgrade to Premier status

Access to exclusive promotions after your fifth transfer

How to use MoneyGram at Post Office

How to send money

  1. Head to your nearest participating branch

    Pop into the nearest Post Office branch that offers MoneyGram with one of these forms of ID: passport, valid UK driving licence, national identity card, government-issued ID

  2. Fill in the send form

    Grab a ‘send form’, complete it and hand it in at the counter. You can include a message to your recipient if you like. You’ll also get your MoneyGram Plus card for discounts on future transactions

  3. Make your transfer

    Pay by credit or debit card, or by cash. You can include the transfer fee in the total amount you pay or pay it separately; whatever works for you

  4. Let your recipient know

    Contact your recipient and give them the reference number. They’ll need this to pick up their transfer. They can then collect their money within minutes.

IMPORTANT: If you’re sending £800 or more, you must upload an image of the ID used for the transaction to id.moneygram.com. You’ll only need to do this once for each ID you use.

How to receive money

  1. Get your reference number

    Your sender will have given you a reference number. You’ll need this to pick your money up

  2. Head over to your nearest participating branch

    Find the nearest branch that offers MoneyGram and head over with some ID – a passport, valid UK driving licence, national identity card or government-issued ID

  3. Collect your money

    You’ll need to fill in a quick ‘receive form’, and then you can complete the transfer

IMPORTANT: If you’re receiving £800 or more, you must upload an image of the ID used for the transaction to id.moneygram.com. You’ll only need to do this once.  

Find a MoneyGram branch near you

Use our branch finder to see which nearby Post Office locations provide the service.

Need some help?

MoneyGram help and support

Read MoneyGram’s guides and FAQs on using the service, send service enquiries to their team, or contact us about in-branch services:

Visit our MoneyGram support page

*Subject to agent operating hours and compliance with regulatory requirements.

**As a MoneyGram Plus Rewards member you will be eligible for a 15% discount on the fees applicable to your second Qualifying Transaction after becoming a MoneyGram Plus Rewards member. After every second Qualifying Transaction, you will be eligible for a 30% discount on the fee of your next Qualifying Transaction. Only person-to-person transfers with a valid Plus Rewards member number are eligible for rewards accrual purposes. For further information and full Terms and Conditions, please visit MoneyGram.com/PlusRewards. Post Office Limited is an agent of MoneyGram International Limited in the provision of money transfer services. MoneyGram and the Globe are trademarks of MoneyGram. All other marks are the property of their respective owners. MoneyGram International Limited is authorised and regulated in the United Kingdom by the Financial Conduct Authority. ©2023 MoneyGram.

More information

Find out more information on MoneyGram Plus Rewards by reading the terms and conditions.