Yes, if you’re sending a parcel anywhere outside the UK, except if you're sending from Northern Ireland to the EU. Some services also require additional documentation for international destinations. You can get all the customs forms you need in-branch. Find one near you with our Branch Finder. Here are a few things to remember:
- Packages worth up to £270: Make sure you include a completed and signed CN22 label. Put it on the front of the item, as near as possible to the top left-hand corner – just don’t cover up the address.
- Packages worth over £270: Include the top part of the CN22 and a CN23 form in a plastic wallet (SP126)
- The sender is legally responsible: Under Customs Law, the sender is legally responsible for the information on the declaration. So, it’s in your own interest to make sure you complete it accurately and in full. Got questions? Just ask a member of staff in branch.
- You’ll need to sign to confirm that the item you’re sending doesn’t contain anything restricted by postal regulations
- For Parcelforce Worldwide gobaleconomy you'll need to fill in an International Despatch Pack (CP72) for all international destinations. You can get this and all other customs forms you need in-branch.
For more information on customs, visit our customs requirements page.
Prohibited and restricted goods
There are some goods that can’t be sent in the post, and there are others which can be sent but with clear restrictions.
Some countries overseas have their own rules on what they will and will not allow to be sent by post, therefore it's important to check that the item you are sending is allowed in the destination country otherwise compensation will not be paid out in the event of loss or damage.
Some overseas countries have their own rules on what they will and will not allow to be sent by post.
