Working days​

Working days are Monday-Friday unless you've purchased Saturday Guaranteed delivery.​

Postcodes​

We deliver throughout the UK. However, there are certain delivery restrictions in particular areas. ​ ​

We can’t guarantee delivery by 9am to the following postcode areas:​

BD23 - 24​

BT35, 44, 47, 51, 53, 54, 70, 71, 76, 77, 81, 92,93, 94​

DG9 (7&9​)

HG3​

IV2 - 20, 30 - 32, 36, 63​

LA18, 20​

LD1 - 4, 6​

LN4 - 6, 10​

PA20 - 27​

PH16​ PL29 (3)​

PO30 - 41​

SY25​

TR12, 13, 17 - 26​

YO41, 43, 51, 60, 61, 62​ ​

 

We deliver by 5.30pm the next working day in the following postcode areas:​

AB30 - 39, 41 - 45, 51 - 56​

HS1, 3 - 9​

IV21 - 28, 40 - 49, 51 - 56​

KA27, 28​

KW1 - 3, 5 - 15

KW16 Stromness Town only

PA20 (0&9)​

PA28 - 38, 41 - 49, 76, 77​

PH15, 17 - 26, 31 - 40, 49, 50

ZE1​ ​

 

We deliver within two working days by 5.30pm to the following postcodes areas:

HS2​

PA60 - 75, 78​

ZE2, 3​ ​

 

We deliver within three working days by 5.30pm to the following postcode areas:

KW16 - non Town

KW17​

PH30, 41 - 44​

We can’t guarantee delivery by 9am to Jersey, Herm, Sark, Alderney and addresses on Isle of Man outside the IM1 postcode area.​ ​

 

Saturday delivery​

Some businesses won't accept Saturday deliveries, including:​

• banks
• building societies​
• travel agents
• jewellers​
• Post Office® branches​ ​

 

We can't guarantee Saturday delivery to Herm, Sark and Alderney.

You can buy consequential loss cover for items that could be costly if lost, damaged or delayed. All prices include VAT at the standard rate. This is on top of the postage service being purchased with VAT added. Consequential loss cover is only available on Special Delivery services.

Maximum compensation	What it costs
£1,000	£2.28
£2,500	£3.90
£5,000	£5.82
£7,500	£7.14
£10,000	£9.72