We offer a range of postal services to send, collect and return items, including regular sender services.
We provide a range essential financial services, from savings, borrowing to money transfers.
Plan your getaway with travel essentials including travel money, insurance and documents.
Protect what’s most important to you from your mobile phone to the future of your family.
Apply for passports, licences and permits, get documents certified, your identity verified.
We offer a range of other useful products and services.
For further information about the Horizon IT Scandal, please visit our corporate website
Bought something from ASOS and need to use ASOS returns? Easy. Just leave it with us
Not everything we buy from ASOS works out. So it’s great that they offer free returns on everything they sell. If you’ve got something you need to return, you can do it quickly and simply with your nearest participating Post Office branch
Yes, ASOS covers all returns costs.
You just need to use something that is sealable, waterproof and can’t be seen through and then bring it to your local Post Office branch and attach your returns label.
You’ll need to return within 28 days of receiving it to get a full refund. If you return your order within 29 to 45 days of receiving it, you’ll be given a gift voucher instead. To get the most up to date information check out returns information on the ASOS website.
Just pop into your local branch and chat with us. We’ll be more than happy to help. Or visit the ASOS Returns page for more and up to date information.
Post Office makes returning unwanted items quick, simple and safe
Visit the ASOS site for further help on returns, deliveries, order issues and more
Find answers to common questions about posting services:
Visit our posting support page