Digital Check & Send: How it works

Our passport Digital Check & Send service gets helps you get your application right the first time with no paper forms to fill in for just £16, bringing the full renewal fee to £65​.

find a branch icon
1

Find your nearest branch

When you’re in branch ask for the Digital Check & Send Service.​
 

We’ll use your old passport to fill in your application.

Take a photo icon
2

We’ll take your child’s photo

The photo we take will be compliant with HM Passport Office guidelines and used as part of your application. ​

well check it rights icon
3

We’ll submit your digital application

We’ll also send off your child’s old passport to HM Passport Office by Special Delivery. ​
 

HM Passport Office will send you text messages and emails to update you on the progress of your application

letter icon
4

You receive your passport in the post

You’ll receive your child’s passport from HM Passport Office in the post.​ ​

Digital Check & Send: Preparing for your child’s application

You can use this service if:
  • Your child is under 16​
  • You don’t need a passport urgently​
  • You have and can access an email address​​
  • You can pay the passport fee with one of the following cards: MasterCard/Visa/Visa Electron/Visa Debit/Maestro
What you need:
  • Your child’s current passport​
  • Proof of any changes (see FAQs for more details)​
  • Parent’s passport details (if the applicant is under 16​)​
  • A digital referee if you are replacing a lost/stolen passport or the child is under 12 (see below for more details)​

When will you need someone to confirm your child's identity?

If you are replacing a lost/stolen passport or your child is under 12 you need to provide details of someone who can confirm their identity.​​ ​

 

This person will be emailed and asked to confirm your identity. Please check with them before you start the application that they are happy to be contacted for confirmation.

 

 

We will need their:

 

  • Email address​

  • Name

The person confirming your identity must:

 

  • Have known you personally for at least 2 years​

  • Must not be related, in a relationship with or living at the same address as the applicant or the person making the application​​​

  • Be 18 or older​

  • Have a current UK passport and live in the UK

check icon chevron-right icon

Find your nearest branch that offers these services

See which of our branches provides the Check & Send service that’s right for you

 
Mail
Pay Bills and Top Up
Identity & Licences
Driving
Travel
Your Finances
National Lottery
Apply Filters

Prefer a paper application?

Get your paper application right first time.


plus icon minus icon chevron-right icon

Digital Check & Send: FAQs

chevron-right icon down-arrow icon

You might be interested in

International Driving Permit

You might need an IDP if you’re driving abroad. Check which countries you’ll need one for.

Travel Insurance

Our 5* rated travel insurance will make sure you and your family are fully protected.

Travel Money

Order travel money online with next day delivery or click & collect from a branch near you​.