Paper Check & Send: How it works

Our service helps you get your application right first time with specially trained Postmasters for just £16 + Passport & Photo fees.​​ ​​

complete form icon

Complete the form

Complete a passport application form, which is available to pick up at participating branches.

Take a photo icon

Take your photo

You'll need to submit 2 compliant, colour photos that have been certified. Alternatively we can do this for you in some branches. ​

well check it rights icon

We’ll check it’s right

Bring your application form, photos and any supporting documents to selected branches and we'll check them to make sure they meet all HM Passport Office requirements.​

letter icon

We'll send it off

We’ll send your application off to HM Passport Office by Special Delivery.​

Paper Check & Send: Preparing for your application

You can use this service if:
  • You don't need a passport urgently. 
What you need:
  • Your current passport​ (not a photocopy)​​
  • Proof of any changes (see FAQs for more details)​​
  • A countersignatory to sign your application and photos if you are replacing a lost/stolen passport. (see below for more details)

When will you need a countersignatory?

If you are replacing a lost/stolen passport, you'll need to get someone else (a countersignatory) to sign your form and 2 passport photos to confirm your identity.​


This person will be emailed or sent a letter and asked to confirm your identity. Please check with them before you start the application that they are happy to be contacted for confirmation.



The person confirming your identity (the countersignatory) must:​​

  • Have known you personally (or the parent/guardian making the application for a child) for at least 2 years​

  • Must not be related, in a relationship with or living at the same address as the applicant or the person making the application​​

  • Be 18 or older

  • Have a current UK passport and live in the UK

chevron-right icon check icon chevron-right icon
guy filling in a form

Top tips for filling in your passport form​

  • Use a black ballpoint pen and write in capitals
  • Bring originals of your supporting documents and not photocopies​
  • Stay within the white boxes and keep your signature within the border​
guy filling in a form
check icon chevron-right icon

Find your nearest branch that offers these services

See which of our branches provides the Check & Send service that’s right for you

Pay Bills and Top Up
Passport Applications
Licence Applications
Home Office Services
Identity Services
DBS Services
Your Finances
National Lottery
Apply Filters

Let us do the heavy lifting with a digital application

No fuss. We’ll complete and submit your application for you digitally.

plus icon minus icon chevron-right icon

Paper Check & Send: FAQs

chevron-right icon down-arrow icon

You might be interested in

International Driving Permit

You might need an IDP if you’re driving abroad. Check which countries you’ll need one for.

Travel Insurance

Our 5* rated travel insurance will make sure you and your family are fully protected.

Travel Money

Order travel money online with next day delivery or click & collect from a branch near you​.