Digital Check & Send: Preparing for your application​

Our Digital Check & Send service costs £16.00. The fee includes your photo and delivery to the HM Passport Office. This is on top of the fee due to HM Passport Office (See below).

• Your existing or old, undamaged passport

• A UK mobile number

• Your address in the UK

• A valid email address

Full payment for your application: £16.00 Digital Check & Send fee in addition to the passport fee payable to HM Passport office.

Have you changed your name by marriage or civil partnership?

• Marriage certificate, or
• Civil partnership certificate

Are you are going back to your maiden or unmarried name? Or to a previous name once used?

• one document from List A below
• a signed statement saying that you now use your maiden name for all purposes
• your birth certificate
• your marriage certificate showing both names
• your decree absolute (if applicable)
• evidence of all previous names from List B below

Do you want to travel in your new name shortly after getting married or forming a civil partnership?

• Completed PD2 form (post dated form)
• See www.gov.uk/changing-passport-information for advice and to download the PD2 form.

Are you changing the name on a child passport?

• a signed statement from everyone that has parental responsibility for the child saying they give permission to the name change, or
• a court order allowing the change of name and both of the following:
• one piece of evidence from List A below
• at least one piece of evidence from List B below

Are you are changing the spelling of your name slightly? e.g. Bryan to Brian, changing the order your forenames appear in your passport or dropping a forename?

You must provide either:

• one document from List A and one document from List B below, or
• two documents from List A below

Are you changing your name following gender re-assignment?

• Gender recognition certificate or re-registered birth certificate
• Or alternatively a letter from your doctor or medical consultant together with:
• one document from List A below, and
• at least one document from List B below

Are you changing your name for any other reason?

• one document from List A below, and
• at least one document from List B below

List A – please provide one document which confirms your name in current use

• Tax record eg a letter from a tax authority
• National identity card or equivalent
• Employment record eg an official letter from your employer
• Visa or residence permit
• Educational record eg a school report
• Letter sent to you from a central, regional or local government department
• Driving Licence
• Medical/health card
• Voter’s card
• Bank statement
• Baptism/Confirmation certificate

List B – please provide one document that shows each name change that has taken place

• Marriage certificate
• Civil partnership certificate
• Gender recognition certificate
• Enrolled deed poll
• Un-enrolled deed poll (change of name deed) signed in both your old and new names
• Certificate of naturalisation or registration
• Statutory declaration or affidavit signed in your new name
• Birth certificate (upon re-registration)
• Certificate from the Court of the Lord Lyon of Scotland
• Adoption order/certificate

HM Passport Office will text or email you at each stage of the application process. They’ll tell you when:

• Your passport renewal application has been received.
• Your old passport has been received.
• Your application has been approved.
• Your new passport is on its way.

You can track your application using the link and reference on your Digital Check & Send receipt. Remember to keep it safe.

Yes, this service is also available in Welsh for those who wish to apply in this language.

HM Passport Office classes a passport as damaged if:

• details are indecipherable
• the laminate has lifted enough to allow the possibility of photo substitution
• discolouration to the bio-data page
• chemical or ink spillage on any page
• missing or detached pages
• the chip or antenna shows through the end paper on the back cover for the new style e-passports
• the chip has been identified as damaged after investigation

Online:

Using our online contact form

By Post:

FREEPOST

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Alternatively Textphone us:

0345 722 3355

Need to contact us using Braille, audio or large print? No problem, we'll respond to you in the same format.