Find your nearest branch
When you’re in branch ask for the Digital Check & Send Service.
We’ll use your old passport to fill in your application.
We’ll help you get your passport renewal right first time for just £16 plus your passport fee.
Find your nearest branch
When you’re in branch ask for the Digital Check & Send Service.
We’ll use your old passport to fill in your application.
We’ll take your photo
The photo we take will be compliant with HM Passport Office guidelines and used as part of your application.
We’ll check it’s right
We’ll also send off your old passport to HM Passport Office by Special Delivery.
HM Passport Office will send you text messages and emails to update you on the progress of your application
You’ll receive your passport in the post
You’ll receive your passport from the HM Passport Office in the post.
Please check with your local branch if you need to book an appointment to complete your application there.
If you are replacing a lost/stolen passport you need to provide details of someone who can confirm your identity.
This person will be emailed and asked to confirm your identity. Please check with them before you start the application that they are happy to be contacted for confirmation.
We will need their:
Email address
Name
The person confirming your identity must:
Have known you personally for at least 2 years
Must not be related, in a relationship with or living at the same address as the applicant or the person making the application
Be 18 or older
Have a current UK passport and live in the UK
See which of our branches provides the Check & Send service that’s right for you
Prefer a paper application?
Get your paper application right first time.
Digital Check & Send: FAQs
You might need an IDP if you’re driving abroad. Check which countries you’ll need one for.
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