chevron-right icon

In Branch Verification Service

Get your documents checked and identity verified in a Post Office branch

Been asked to provide proof of your identity?


If you've been asked to provide proof of your identity as part of an application process, selected Post Office branches can provide these face-to-face checks for you.

You keep the original documents and we send the results of the checks to the organisation who requested them. We're able to check a range of documents including, but not limited to:



icone driving licence

Driving licence

icone utility bill

Recent utility bills

Icon bank statment

Bank statements

How it works

fill in application icon

Complete identity and document selection on the organisation's website

find a branch icon

Present the provided email or letter and your original identity documents in Branch

complete form icon

Post Office will check and process your documents

letter icon

Post Office returns a verification report to the organisation

check icon chevron-right icon

Find your nearest branch

Use our branch finder tool to find your nearest Post Office where you can use the in Branch Verification Service.

Pay Bills and Top Up
Passport Applications
Licence Applications
Home Office Services
Identity Services
DBS Services
Your Finances
National Lottery
Apply Filters
chevron-right icon check icon chevron-right icon
Post office branch

Why Post Office?

  • Simple and easy to use - just bring your documents and the barcode to a selected branch and we'll do the rest.
  • Available at over 3000 Post Offices so you’re never far away from a participating branch.
  • Choose from a wide range of documents to verify your identity - don't worry if you don't have a passport or driving licence.
Post office branch
chevron-right icon
chevron-right icon down-arrow icon

You might be interested in


EasyID from Post Office and Yoti is your secure digital identity. The safe, convenient way to prove who you are, online and in person.

Document certification

Find out how Post Office can help you get customer and employee documents certified in real time

Passport renewals

Get your application for a first or renewed passport right first time with digital and paper Passport Check & Send services from Post Office.