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Your first adult passport sorted.

We’ll help you get it right first time for just £9.75

How to get a first adult passport

Our Passport Check and Send service makes it easy to get your first adult passport. From form
to photos, we’ll make sure your application meets all HM Passport Office requirements, right
first time. All for £9.75.

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Complete the form

Complete a passport application form, available at any Post Office branch.

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Take your photo

Get two colour photographs taken and certified. Alternatively we can do this for you in some branches.

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We’ll check it’s right

Bring it all into a selected branch and we’ll check it to make sure it meets all HM Passport Office requirements.

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We’ll send it off

We’ll send it off to HM Passport Office by secure post, so you can get back to planning your trip.

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Find your nearest branch

Use our branch finder tool to find where you can apply for your first passport.

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Apply Filters
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Choose a giftˠ with our Travel Insurance

when you purchase it with another selected travel product

Choose from a Hawaiian Tropic sun cream bundle worth up to £33 or a £10 Gift Cardˡ. Terms and conditions applyˠ

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How much does a new passport cost?


Passport fee

Passport fee plus Check & Send

Check & Send adds just £9.75 to your passport fee

Adults (aged 16 and over)

Renew or amend an existing adult passport



First adult passport - if you have previously held a child passport issued in the UK



First adult passport - if you have never held a child passport issued in the UK



Replace a lost, stolen or damaged adult passport



Extend a restricted validity child passport issued on or after 1 May 2008



Frequent Traveller Passport



Children (aged under 16)

First child passport (includes those who were previously on a parent's passport)



Renew or amend an existing child passport



Replace a lost, stolen or damaged child passport



Extend a restricted validity child passport issued on or after 1 May 2008



Adults born on or before 2 September 1929

Standard 32-page ten-year passport



Frequent Traveller Passport



How do I know if my passport is damaged?

HM Passport Office classes a passport as damaged if:

  • You can’t read any of the details
  • The laminate cover has peeled away, or the top of the picture is damaged
  • There’s an ink or chemical spillage on any page
  • Your personal details are discoloured
  • Any of the pages are missing or detached
  • The chip is damaged or showing through the back cover (e-passports only)
  • There’s excess water damage
  • The passport won’t scan

How much does the Passport Check & Send service cost?

For new passports, you’ll need to use our paper Passport Check & Send service. This costs £9.75 plus the passport fee.

Can I book my travel before I get my passport?

Passport Check & Send services are not guaranteed. Don’t book your travel until you’ve received your first or new passport.

How can I get in touch?

Using our online contact form

By Post:



Alternatively Textphone us:
0345 722 3355

Need to contact us using Braille, audio or large print? No problem, we'll respond to you in the same format.

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Top tips for filling in your
passport form

  • Use a black ballpoint pen and write in capitals
  • Bring originals of your supporting documents, not photocopies
  • Stay within the white boxes and keep your signature within the border
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ˠ Offer open to customers who purchase Travel Money or load currency onto a new or existing Travel Money Card  in-branch or online (minimum spend applies to online purchases), or use Passport or Digital Passport Check & Send service in-branch, or apply for an International Driving Permit in-branch between 1 June and 29 September 2019, and then go on to buy a new Travel Insurance Policy online, by phone or in-branch, between 1 June and 29 September 2019 or renew a Travel Insurance Policy online, or by phone, between 1 June and 29 September 2019. Customers must use the promotional code provided when buying the Travel Insurance Policy and must have a valid email address. One £10 Gift Cardˡ (ˡRestrictions apply, see or Hawaiian Tropic Sun Cream Bundle to the value of £33 per Policy, providing each Policy is purchased at least 30 days apart. Customers have 14 days to claim the gift from receipt of email on how to redeem. Gifts will be sent within 7 days of being claimed. Each Gift is subject to its own t&cs. Cannot be used in conjunction with other offers. For full T&Cs visit