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Frequently asked questions (FAQ’s) which may help you
Having difficulty paying your insurance premium?
What do I do if I have a Claim and my policy begins with HXXXXXXXXXX/XX?
Where can I find the Terms and Conditions that go with my policy?
Where can I find my Policy booklet?
What is the Self-Service Centre or SSC?
Who are Ageas?
Who are DAS?
Who are Premium Credit Limited (PCL)?
How can I make a complaint about my Home insurance?
What does Auto Renewal mean?
How do I know if my policy is set to Auto Renew or not and how can I opt out of this?
Does it cost more to pay for my Home insurance monthly?
What does a Defaqto 5 Star rating for Home Insurance mean?