Home Insurance information

Your policy number will look like this: HXXXXXXXXXX/XX.

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Find the right contact details for your Policy

  • How do I make a claim?

    Please call 0345 165 0915
    Claims line is open 24 hours a day

  • How do I renew my policy?

    Please call 0333 443 9849
    Mon to Fri: 8am – 8pm
    Sat: 9am – 5pm
    Sun & Bank Holidays: 10am – 4pm

  • To speak to our Customer Service team:

    0333 443 9850
    Mon to Fri: 8am – 8pm
    Sat: 9am – 5pm
    Sun & Bank Holidays: 10am – 4pm

  • To speak about Family Legal Protection and Home Emergency

    Family Legal Protection call: 0344 893 0956
    Home Emergency claims call: 0800 032 9806

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Frequently asked questions (FAQ’s) which may help you