Did your policy start before 1st October
2019?
Your policy number will be made up of digits only and can be found on the top left of any letters from us and across the top of any emails.
Did your policy start on or after 1st October 2019?
Your policy number will begin with the letter H followed by 11 digits and can be found on the top right of any letters from us and across the top of any emails.
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Not sure which policy?
Your policy number can be found either on the top left or top
right of any letters from us and across the top of any emails,
normally highlighted in a red outline box.
If your policy started before October 2019 it will look like this:
XXXXXXXXXXX/XX
If your policy started on or after 1st October 2019 it will look like this: HXXXXXXXXXX/XX