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Help and support

 

Life Insurance

Need help with a Post Office life cover question, quote or claim?

Here’s where to get the answers or support you need.

Service updates

Covid-19: New Post Office Term Life Insurance and Over 50s Life Cover policies continue to be available. Find out more or get a quote here. 

 

If you’re having difficulty paying your premiums due to Covid-19, we’re here to help. We’d be happy to discuss how we can support you through the current crisis. Please call 0345 266 1484* if you bought your policy after 31 January 2017. Or call 0800 158 3065* if you bought it before that date.

 

Please note, we’re not currently taking new applications for Post Office Free Parent Life Cover. Existing policies are unaffected. 

 

Existing customers

Already have a Post Office Life Insurance or Over 50s Life Cover policy?

You’ll find details of how to contact us or make a claim on our existing customer page.

New policies

Protect what matters most with a choice of life cover from a brand you can trust. 

 

Find out more information or get a quote

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Or call us

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Post Office Life Insurance - 0330 123 3921*

Monday to Friday 8am – 7pm | Saturdays 9am-5pm | Sundays closed

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Post Office Over 50s Life Cover - 0330 123 3977*

Monday to Friday 8am – 7pm | Saturdays 9am-5pm | Sundays closed

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Common questions

 

We’ve answered the questions we’re asked most about Post Office life cover options.

 

Life Insurance

Help with common questions about Post Office Life Insurance.

Life Insurance help

Over 50s Life Cover

FAQs and handy tools about Post Office Over 50s Life Cover.

Over 50s Life Cover help
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Need help with something else?

 

Here’s where to get answers and support with these related products and services.

 

Mortgages

Manage your mortgage account online, contact us for support or read our FAQs.

Mortgages help

Home Insurance

How to manage your account online, make a claim and get your questions answered.

Home Insurance help

Savings

Get help and support with Savings, Bonds and ISA accounts from Post Office.

Savings help

*Call charges
01 or 02: Standard geographic charges apply to calls to numbers starting with 01 or 02 from your fixed line or mobile and may be included in your call package dependent on your service provider.

 

0800: All calls to 0800 numbers are free of charge whether made from a landline or mobile phone.

 

0303, 0330 & 0345: Calls to 03 numbers will cost no more than calling a standard geographic number starting with 01 or 02 from your fixed line or mobile and may be included in your call package dependent on your service provider. Calls may be monitored or recorded for training and compliance purposes.