Bill payments and top-ups

You can pay energy, council tax, water, housing, rent and other bills, including the major utilities. You can also top up your mobile phone and buy SIM cards, buy tickets for the Health Lottery, LottoSocial and National Express coaches, and manage online gaming accounts. Find out more about our bill payments services.

For pre-paid energy meters, please bring your electricity key and/or gas card.

For mobile phone top-ups, please bring your top-up card or ask for an e-voucher.

For any other type of bill, please bring your bill or budget card.

Go to your local Post Office branch or Payzone store and we’ll take it from there. Just bring what you need and tell us how much you’d like to pay. You can pay by credit or debit card and we’ll give you a receipt for your payment.

You can use this service any time your local Post Office branch or Payzone store is open.

When you pay bills at the Post Office and Payzone stores, there’s no fee in most cases. If we do need to charge you a fee, we’ll tell you before taking payment. It’s free to use debit or credit cards, but your bank may charge their own fee. Contact your bank to find out more. 

You can find your nearest Post Office branch with our branch finder. If it’s closed, you can access bill payment services through Payzone. You can find your nearest Payzone retailer using Payzone's store locator tool. It will show you which services the store provides, as well as its opening hours.

You can top up ALL major mobile network pay-as-you-go mobiles at any Post Office branch or Payzone store. There’s a full list here.

You can top up in two ways:

- E Top-ups: buy instant top-ups using a top up swipe card that’s linked to your mobile phone (check with your mobile provider for more details)

- E-vouchers: buy a voucher you can activate and top up your phone with. Your E-Voucher will have a PIN printed on it. Enter the PIN into your mobile phone to activate the top-up.