Learn how to get your free Drop & Go account set up quickly and easily
Important - Drop & Go log-in is changing
Feature guides
Guides to help you effectively use our core Drop & Go features.
Get started with
Drop & Go
Signing up for
Drop & Go
Guidance on signing up for a Drop & Go account in branch or online
How to complete a manifest
Step by step guide on how manifest sheets work and how to complete them online
How to top up &
auto top up
Guide to topping up your account to ensure you have enough credit for postage
How to connect your eBay account
Find out how to easily import your orders from eBay into your Drop & Go manifest
Dropping off items in branch
Discover what to bring to branch for your first Drop & Go parcel drop off
Tracking items on your online account
Understand how to track parcels you’ve sent on your Drop & Go account
Using account and purchase history
Use your online account to have a clear view of all your postage and transactions
Support with issues
Get help and support with any Drop & Go issues you are experiencing.