How to sign up for Drop & Go

If you’re ready to make posting regularly simpler with Drop & Go, there are two ways to get started. You can sign up for a free account either in branch or online. ​

This guide explains how and what to do next.​ ​

How do I sign up online?​ ​

The quickest way to get using Drop & Go is to register online. ​ ​

Start by entering the email address and a password you’d like to use to log into you account.

You’ll then be asked to complete an online form with your contact details.

Once you’ve signed up, you’ll be issued an eight-digit account number. You’ll also receive an email confirming your account details. ​ ​

Please keep your account number safe as you’ll need it any time you want to post items or access your online account. ​ ​

How do I sign up in branch? ​ ​

If you prefer to open a Drop & Go account in branch, please download, print and complete an application form, or chat to a member of staff in branch to sign up over the counter.​ ​

Over 97% of branches provide the Drop & Go service. To find one that does near you, use our branch finder and check the ‘Drop & Go’ service box as shown here.

Accessing your online account​ ​

If you’ve registered for Drop & Go in-branch, it’s important to set up your account for online access so you can manage it more easily. You’ll need your Drop & Go account number and the postcode your account is registered to. ​

If you’ve already signed up for Drop & Go online, or once you’ve linked up your branch account online, you can:​ ​

•  Top up your account balance – or set it to top up automatically

•  Complete manifests to tell us which items to send by which service

•  Track your items and how much you’ve spent on posting​

•  View your account history ​

•  Update your details any time