1. Navigate to the ‘Send items’ area of your online account.
2. Click “Edit” to open up whichever manifest you want to rename.
3. Where it says the current name (the default name of your manifest will be “Draft” if you haven’t already renamed it), click on this word and type in the new name you wish to change it to.
4. Once you have edited the name, click on “Save for later” which will save your change.
There are some Royal Mail services which don't offer compensation for money and valuables, even if they're low value. If you're going to send either money or valuables, then you'll need to use Royal Mail Special Delivery Guaranteed ® to ensure that you're covered. Money includes postal orders, cheques, bonds, bond coupons and any other investment certificates; and coupons, vouchers, tokens, cards, stamps and other documents which can be exchanged in-whole or in-part for money, goods or services.
There are some restrictions on what you can and cannot send through the Post Office. We’ve got a guide to everything you need to know about which items are restricted or prohibited.
Yes. As long as the manifest has been certified by the Post Office it will be accepted by Royal Mail as proof of posting.
Whilst CSV imports can be the quick way of creating a manifest, you need to make sure your CSV spreadsheet complies with the following criteria:
• CSV fields containing more than 20 characters will be truncated.
• In the Sample Data column you may see some odd symbols — don't worry, your data will be displayed correctly once imported.
• Unpaired double quote marks (e.g. 13" meaning 13 inch) and multi-line fields can't be imported. Please edit the file to remove these.
• Certain characters and words, that may pose a security risk, will be replaced with a space.
• Blank fields mapped to the Country Manifest column will default to UK.
• Please do not leave a blank line between the column titles and data, your data will not be imported correctly.
To make it easier for you, we’ve created a Drop & Go template for CSV uploads.