Existing credit card customers


Log into your online portal and perform loads of tasks, like checking your balance, credit limit, recent transactions and more

Help and support


Support for customers with a Post Office credit card

Contact us
Coronavirus support
Contact us Coronavirus support
chevron-right icon

Contact us

If you want help with your credit card you can get in touch using your online portal, giving us a call or writing to us.

chevron-right icon

Coronavirus information

Payment holidays 

Our latest information on payment holidays for cards starting with 5185.

Coronavirus frequently asked questions

We've created a dedicated page of frequently asked questions surrounding coronavirus to help. If you're unable to find what you're looking for and your query is urgent then call us using the relevant numbers.

trophy icon

Don't have a Post Office Credit Card?

Our credit card can be used for managing day to day spending or spreading the cost of a one-off purchase.

Small print

Mastercard® and the Mastercard Symbol are registered trademarks of Mastercard International Incorporated.

Capital One® is a registered trademark of Capital One. Post Office Limited is an appointed representative of Capital One (Europe) Plc which is authorised and regulated by the Financial Conduct Authority. Capital One (Europe) Plc Registered Office: Trent House, Station Street, Nottingham NG2 3HX. Registered in England and Wales (No. 3879023). VAT Registration Number 690686101.

Capital One is the exclusive lender and issuer of all new Post Office Credit Cards, for which Post Office acts as credit broker. Post Office Limited is registered in England and Wales (No. 2154540). Registered office: Finsbury Dials, 20 Finsbury Street, London EC2Y 9AQ. Post Office and the Post Office logo are registered trademarks of Post Office Limited.”