From 25-30 July, there will be some essential maintenance on key systems. It might take longer to get help with your account while this work finishes. Sorry for any delay.
From 1 December 2022 all services relating to closed Post Office card accounts will be managed by J. P. Morgan Europe Limited.
You’ll still be able to claim the balance on a closed account by completing a balance claim form. To request one, please call the J. P. Morgan Europe Limited Post Office card account service centre on 0800 015 8640.
Please note: your local Post Office branch will be unable to provide you with balance claim forms or accept completed forms for processing after 30 November 2022.
If you have any questions about your pension or other benefits that were paid into your Post Office card account, please contact your government paying department.
For enquiries about your closed POca account or to request a balance claim form, please call or write to the J. P. Morgan Europe Limited Post Office card account service centre.
Call free on: 0800 015 8640
Write to:
J. P. Morgan Europe Limited
Post Office card account Service Centre
PO Box 954
Newcastle upon Tyne
NE27 9DJ
For more information visit: J P Morgan POca help page