Making our websites usable, practical, helpful, available and accessible for all.
When you visit a website, a small file called a cookie is saved onto the device you’re using. Most cookies need your permission – or ‘Consent’ – first. But some (usually session cookies) are essential so don’t need Consent.
When you next visit the same website, the cookie it placed on your device is retrieved.
There are several different types of cookie for different purposes. Some help the site load faster or be more personalised to your interests, preferences and the adverts you might like to see. Others help us improve our websites and user experience.
Some provide security and prevent fraud and are strictly necessary to give you access to the information or services you’re requesting online.
Our approach to cookies
At Post Office, we’re continually checking and improving how we present our content to you. Cookies are one of the ways we can give you our best possible website experience.
Everyone is unique, with their own preferences. Cookies allow us to distinguish you from other users of the website. We can tailor the adverts you see. Understand the pages you’re most interested in. Remember your login details so you need only type them in once. All for a better browsing experience.
So, if you access the same web page on different devices (a phone, tablet, laptop or desktop, for instance), you need to set your cookie preferences for each device.
If you say no to advertising cookies on a laptop, for example, you’ll still get adverts on your phone if you’ve not chosen the same preferences for it.
There are two categories of cookie:
Session cookies are only active while you visit a website. They usually make sure your visit's secure or save things while you’re there – like items in your shopping basket. As soon as you close your browser, these cookies are deleted.
Persistent cookies stay stored on your device until their expiry date (if they have one) or you delete them. They usually capture what you do on the site, the pages you view, how long for, and your marketing and advertising preferences.
The types of data stored in cookies will depend on their purpose and specific websites. This list isn’t exhaustive, but examples are:
If cookies need your consent, you can give it in several ways:
If you would like to change or review your preference please Change Preferences
To withdraw consent for cookies:
If you would like to change or review your preferences please Change Preferences