Car Insurance cover levels

We offer a choice of cover levels. Here’s a summary of their features and the cover they provide.

Gold

Roadside and Recovery Breakdown Cover

Included

Motor Legal Protection (Up to £100,000)

Included

Windscreen Cover1

Included

Uninsured Driver Promise2

Included

Vandalism Promise3

Included

Child Seat Cover (Up to £300 per seat)

Included

Personal Belongings (Up to £500)4

Included

Medical Expenses (Up to £200 per person)

Included

Transfer Home After an Accident (UK)5

Included

Driving Abroad for 90 Days

Included

Courtesy Car (subject to availability)6

Included

Personal Accident Benefits (Up to)

£10,000

Silver

Roadside and Recovery Breakdown Cover

Optional

Motor Legal Protection (Up to £100,000)

Optional

Windscreen Cover1

Included

Uninsured Driver Promise2

Included

Vandalism Promise3

Included

Child Seat Cover (Up to £300 per seat)

Included

Personal Belongings (Up to £500)4

Included

Medical Expenses (Up to £200 per person)

Included

Transfer Home After an Accident (UK)5

Included

Driving Abroad for 90 Days

Included

Courtesy Car (subject to availability)6

Included

Personal Accident Benefits (Up to)

£10,000

Bronze

Roadside and Recovery Breakdown Cover

Optional

Motor Legal Protection (Up to £100,000)

Optional

Windscreen Cover1

Not Included

Uninsured Driver Promise2

Not Included

Vandalism Promise3

Not Included

Child Seat Cover (Up to £300 per seat)

Not Included

Personal Belongings (Up to £500)4

Not Included

Medical Expenses (Up to £200 per person)

Not Included

Transfer Home After an Accident (UK)5

Not Included

Driving Abroad for 90 Days

Not Included

Courtesy Car (subject to availability)6

Included

Personal Accident Benefits (Up to)

£5,000

Roadside and Recovery Breakdown Cover

Roadside and Recovery Breakdown Cover

Included

Roadside and Recovery Breakdown Cover

Optional

Roadside and Recovery Breakdown Cover

Optional

Motor Legal Protection (Up to £100,000)

Motor Legal Protection (Up to £100,000)

Included

Motor Legal Protection (Up to £100,000)

Optional

Motor Legal Protection (Up to £100,000)

Optional

Windscreen Cover1

Windscreen Cover1

Included

Windscreen Cover1

Included

Windscreen Cover1

Not Included

Uninsured Driver Promise2

Uninsured Driver Promise2

Included

Uninsured Driver Promise2

Included

Uninsured Driver Promise2

Not Included

Vandalism Promise3

Vandalism Promise3

Included

Vandalism Promise3

Included

Vandalism Promise3

Not Included

Child Seat Cover (Up to £300 per seat)

Child Seat Cover (Up to £300 per seat)

Included

Child Seat Cover (Up to £300 per seat)

Included

Child Seat Cover (Up to £300 per seat)

Not Included

Personal Belongings (Up to £500)4

Personal Belongings (Up to £500)4

Included

Personal Belongings (Up to £500)4

Included

Personal Belongings (Up to £500)4

Not Included

Medical Expenses (Up to £200 per person)

Medical Expenses (Up to £200 per person)

Included

Medical Expenses (Up to £200 per person)

Included

Medical Expenses (Up to £200 per person)

Not Included

Transfer Home After an Accident (UK)5

Transfer Home After an Accident (UK)5

Included

Transfer Home After an Accident (UK)5

Included

Transfer Home After an Accident (UK)5

Not Included

Driving Abroad for 90 Days

Driving Abroad for 90 Days

Included

Driving Abroad for 90 Days

Included

Driving Abroad for 90 Days

Not Included

Courtesy Car (subject to availability)6

Courtesy Car (subject to availability)6

Included

Courtesy Car (subject to availability)6

Included

Courtesy Car (subject to availability)6

Included

Personal Accident Benefits (Up to)

Personal Accident Benefits (Up to)

£10,000

Personal Accident Benefits (Up to)

£10,000

Personal Accident Benefits (Up to)

£5,000

Car insurance when driving abroad

If you’re driving abroad, you may need to provide proof of your car insurance. Your policy includes the minimum cover required by law in a wide range of European countries, with the same level of cover as the UK for up to 90 days per policy year.

Top-rated cover

5 Star rated by Defaqto

Our Silver and Gold insurance policies are Defaqto 5-star rated

Best Car Insurance Provider 2025 & 2026

YourMoney.com awarded Post Office Insurance the title of Best Car Insurance Provider in 2025 and again in 2026. Winners are selected using a rigorous judging process that reviews price, product value, service quality, transparency and real consumer experiences

Taken a policy out before 18th March 2026

For more information about your policy, please click on the relevant link below.

Some common car insurance questions

  • What you need to drive abroad will depend to some extent on where you’re going.

    Green cards

    You may need a green card to drive your vehicle and tow a caravan or trailer in: Albania, Azerbaijan, Belarus, Iran, Israel, Moldova, Morocco, Russia, Tunisia, Turkey, or Ukraine.

    You won’t need a green card to do so in: Andorra, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, or Switzerland.

    If you’re visiting a green card country

    Insurance to drive in countries where you’ll need a green card must be agreed by your insurer before you go. You may need to pay an extra premium under the terms of your policy.

    Please contact us 21 days before you travel. If your insurer agrees to the cover and you’ve paid any additional premiums required, we’ll arrange for a green card to be sent to you.

    Driving abroad

    To drive in the EU, you’ll need to:

    • Take a copy of your certificate of insurance, driving licence and V5C logbook
    • Display a UK sticker on your vehicle
    • You may need an International Driving Permit when driving abroad. Requirements vary by country, so make sure you check the latest UK Government guidance before you travel

    If you intend to tow a trailer with your vehicle, you may also need to register your trailer before you travel. This depends on the type of trailer.

    Policies bought or renewed after May 2021

    The “Section 9: Driving Abroad’ part of your terms and conditions will still contain information about the previous EU ruling. This advised green cards were needed in all circumstances. We won’t be reissuing policy documents in the short term. But this section will be updated if you choose to renew your policy.

    Further reading

    If you’re planning to drive abroad these websites may help

    Driving abroad

    Vehicle insurance and driving abroad

    Trailer registration

    International driving permits

    Green card information

  • You can pay annually or in monthly instalments. You’ll need to enter into a credit agreement, subject to status, to pay in monthly instalments. You can pay by credit/debit card or direct debit, but your first payment must always be made with a credit or debit card.

  • If you choose to pay in monthly instalments, you’ll be charged the APR % stated in your credit agreement. It means you’ll pay more than you’d pay through an annual lump sum arrangement.

  • We don’t offer a no claims discount on named drivers.

  • Go to our retrieve a quote page and follow the instructions to see your saved quote.

  • You can download your document policy pack at the time of purchase and your certificate of insurance should arrive in the post within 7 working days. If you need further copies, you can access your documents online or contact us to receive a hard copy.

  • Read more
  • We’ll remind you 28 days before your renewal date and give you instructions to follow to renew your policy. If you’d like to speak to us about renewing your policy, please call us on 0330 018 4082.

  • It means your policy will renew automatically when it comes up for renewal each year. It’s a stress-free way of staying insured. We’ll send a reminder 28 days before your renewal date so you can checkthe details and make sure you’re still happy to go ahead.

    If you change your mind, opting out of automatic renewals is easy. Go into your account or call the customer service team on 0345 073 1002 to make the change.

  • Please call the claims helpline on 0345 073 1005.

  • Please call us on 0345 073 1002, and we’ll give you more information at the time you make a claim.

  • Please call us on 0345 073 1002. Charges and fees may be applicable when cancelling your policy before or after the 14-day cooling off period. Please see your policy documents for full details.

  • Yes, we’re here to help. We know many things can impact people’s livelihoods and cause financial hardship. If you think you’ll be unable keep making your regular policy payments, please contact us as soon as possible on 0345 073 1002. Our opening hours are Monday-Saturday, 8am – 6pm.

    We have specialists who can discuss your circumstances and agree on how we can help with your financial situation. We may be able to help in several ways. For instance, moving your payment dates. Agreeing partial payments or payment holidays in the short term. Orremoving any fees applied to your policy.

    Please contact us before you miss a payment. But please don’t cancel payments or direct debits as this can leave you uninsured. We’ll help you find a solution before you’re in a situation where you can’t pay.

Need some help?

To get a quote by phone

Call us on: 0330 018 3770*

Monday to Friday 8am - 8pm
Saturday 9am - 5pm
Sunday and bank holidays 10am - 4pm

Car insurance help and support

To make a claim, register, manage or renew your policy, find answers to common questions or contact us:

Visit our car insurance support page

Call charges

Calls to 03 numbers will cost no more than calling a standard UK number starting with 01 or 02 from your fixed line or mobile and may be included in your call package. Calls may be monitored or recorded for training and compliance purposes.

About our car insurance

Post Office® Car Insurance is arranged and administered by BISL Limited. BISL Limited arranges policies from a panel of insurers, details are available on upon request from BISL Limited.

Post Office Limited is an appointed representative of Post Office Management Services Limited which is authorised and regulated by the Financial Conduct Authority, FRN 630318. Post Office Limited and Post Office Management Services Limited are registered in England and Wales. Registered numbers 2154540 and 08459718 respectively. Registered Office: 100 Wood Street, London, EC2V 7ER. Post Office and the Post Office logo are registered trademarks of Post Office Limited.

BISL Limited is authorised and regulated by the Financial Conduct Authority, FRN 308896. BISL Limited is registered in England. Registered number 3231094. Registered Office: Fusion House, Katharine Way, Bretton, Peterborough, PE3 8BG.

These details can be checked on the Financial Services Register by visiting the Financial Conduct Authority website and searching by Firm Reference Number (FRN).