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Incorrect addressee or address details can sometimes lead to post going to the wrong address or the wrong person.
If you find that you’ve received post that’s not for you or you’ve received post incorrectly mailed to your address, here’s what you can do to get things back on track.
Wrongly delivered post?
Wrong address and a different name?
The right address, but someone else's name?
Send parcels from a local Post Office
Royal Mail Special Delivery Guaranteed®
Need it there the next day? Sending valuable items? Want your item tracked? Use Royal Mail Special Delivery Guaranteed®.
Track and Trace
Use your reference number to check your item has arrived safely, or check your item’s progress if you have bought a service with end-to-end tracking.
HM Forces Special Delivery Guaranteed
More about sending mail
Useful links, extra information and related mails services.