Travellers Cheques

Travellers cheques

Available in six different currencies, you can order your American Express Travellers Cheques online and have them delivered to your door or collect them at any branch.

Key benefits

  • Completely safe: if they get lost or stolen we’ll replace them within 24 hours
  • Easy to use: sign when you get them, sign again when you want to use them
  • Convenient: accepted at thousands of locations, including hotels, shops and restaurants

How to use your Travellers Cheques

Convenient and simple to use, American Express Travellers Cheques never expire which means you can use any leftover cheques on your next trip.

Sign your cheques as soon as you get them. You won’t be covered if they get lost or stolen if you haven’t signed them.

Keep a note of the serial numbers, you’ll find them on the top right-hand corner of the cheques. Again, you’ll need these if your cheques get lost or stolen. We recommend you keep this information separate from your cheques and don’t forget to take it with you when you travel.

When you want to use them, sign your cheques again in the bottom left-hand corner, in front of the cheque acceptor.

Find out more about using Travellers Cheques. Visit the American Express Travellers Cheque website.


If your Travellers Cheques, passport or bank cards get lost or stolen, you’re completely covered.

Simply call the American Express Travellers Cheques Service Centre who’ll sort out replacement cheques for you if yours are lost or stolen. You’ll get a list of contact numbers when you get your cheques or you can find them on the American Express Travellers Cheques website.

Don’t forget to take advantage of the free passport replacement and credit or debit card cancellation serviceThis is available to American Express Travellers Cheque purchasers and recipients. Proof of purchase may be required before services are provided. Credit/Debit Card Cancellation Service applies to American Express Cards and major bank-issued credit/debit cards only. Other types of cards such as retail store, petrol, loyalty cards and frequent flier cards are not eligible for the cancellation service. Replacement of credit/debit cards is at the discretion of the financial institution and most credit/debit card issuers will send replacement cards only to the billing address. Credit/Debit Card Cancellation Service and Passport Replacement Assistance services include: Providing to the customers the necessary telephone contact numbers for passport and/or credit/debit card cancellation when requested, transferring the customer's call to such contact numbers when requested, and providing other available information to assist customers in the replacement process. Any fees associated with Passport Replacement Assistance and/or Credit/Debit Card Cancellation Service (such as passport replacement fees, government fees, expediting agency fees, etc.) are the sole responsibility of the customer. when you buy American Express Travellers Cheques at the Post Office.

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Can we help?

For queries about a Travellers Cheques order, call:

0345Calls to 0345 will cost no more than calling a standard geographic number starting with 01 or 02 from your fixed line or mobile and may be included in your call package dependent on your service provider 850 0900

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