Travel Money Card Plus

  • Multi award-winning Travel Money Card Plus prepaid MasterCard
  • Use in shops, bars and restaurants wherever you see the MasterCard sign
Overview

Your holiday money, stored safely on a card

Why risk carrying large amounts of money with you when you go abroad? It's easy to buy foreign currency with the multi award-winning Post Office Money Travel Money Plus card. And if it gets lost or stolen your money is protected (terms and conditions apply).

Two easy ways to get your Travel Money Card Plus

Just pop into a nearby Post Office for your card and, load up to £750. (Register it online and pass our verification checks and you will be able to load up to £5,000 on to your card.) We'll convert that money into to your chosen currency to spend on whatever you want when you go abroad. And you'll be ready to use it the next working day.

If you prefer you can order it online and have it sent to your home. It should be with you in six to eight working days.

When you buy your preferred currency on your card the rate stays fixed

The amount of foreign currency you buy with Sterling on your card is set at the rate when you bought it. ^ Once you've bought it, or topped up, it won't go up or down however much exchange rates may fluctuate.

That's a useful feature if you're planning ahead and want to know exactly how much foreign currency you have to spend abroad.

Using more than one currency overseas? Order another card

Each card can only have one currency loaded on to it. If you require another currency you can have another card (providing we have successfully verified your personal details online). Your total balance must remain below £5,000 across all cards held.

Travel Money Card Plus is available in eight different currencies:
Euro, US Dollar, Australian Dollar, Canadian Dollar, New Zealand Dollar, South African Rand, Swiss Franc & Pound Sterling.

Your Travel Money Card Plus is not linked to your bank account, so it reduces your risk of identity theft. If your card is lost or stolen, your money is protected too (terms and conditions apply). We'll block it and send out another one to either your home or your holiday address. The card will take three to five working days to arrive and there will be a £35 fee to pay if we have to send the card to you whilst you're abroad.

Accepted at over 36 million locations worldwide, and no fee to pay

You'll be able to use your card all around the world, in shops, bars, restaurants and more, wherever MasterCard® is accepted. That adds up to over 36 million locations in more than 200 countries.

You'll be pleased to know that unlike many cards, there's no fee to pay making a purchase using your Travel Money Card Plus card in the currency of the country you are visiting. If your bill in France is €50 you will pay €50 on your Euro card, if your bill in the USA is $50 you will pay $50 on your US Dollar card (fees apply when using cards in countries where your currency is not the national currency).

Still need cash?

You can use your card to take out cash in over 1.5 million ATMs around the world.

We'll only charge you a small set fee: €2 with a Euro card, $2.50 with a US Dollar card, €2 with a Euro card, $3 with an Australian Dollar card, $2.50 with a Canadian Dollar card, $3.50 with a New Zealand Dollar card, R20 with a South African Rand card, Fr2.50 with a Swiss Franc card and £1.50 for using a Sterling card. Some cash machines may charge a fee, but you should be advised how much you have to pay in advance of taking out your money.

Check your balance, top up your card and view transactions from anywhere

You'll find it easy to manage your card while you're away. You can check your balance, top up your card and view recent transactions online. There's also a free smartphone app you can use that you'll find on the Apple App store or Google play.

If you can't get to our App or website you can even use SMS, or contact our UK call centre on 0344 809 4564 or +44 20 7600 7797 from overseas. We're open 24/7.

A great way to manage your money - with the awards to prove it

It's not just holidaymakers who like our card. It's also proven popular with numerous award panels. It won the Best New Prepaid Programme at the Card & Payments Awards 2012, the Best Prepaid Consumer Programme at the Prepaid and Emerging Payment Awards 2013 and 2014, and was Prepaid Currency Provider of the Year 2014 at the Moneyfacts Consumer Awards.

Ways to apply

Make sure you have your Post Office Money Travel Money Card Plus before you travel. You'll need to be a resident of the UK (excluding Isle of Man and Channel Islands), 18 years old or over and the card must be for you only. Getting your hands on one of our award-winning cards couldn't be easier, so why not apply now?

When you start using it abroad you'll wonder how you managed without.

Apply in branch

To apply for your Post Office Travel Money Plus card pop into one of our selected branches. We'll be able to give you your card straight away, but you'll have to wait a day to be able to use it.

You'll need to show a valid passport or UK driving licence. Then you simply tell us which currency you'll be using for your trip and how much money you'd like to put on your card.

You'll be restricted to an annual load and spend limit of just £750 or currency equivalent. However after you register your card and pass an identification & verification check your limit goes up to £5,000.

After that simply sign into your online account our use our app to manage your money whenever & wherever you want.

Apply online

Alternatively you can apply for your card online. Once we've verified your identity you should be able to load up to £5,000 on it. Your card will arrive at your address in six to eight working days.

Once you've got your card you'll need to activate it and get your PIN. Follow the steps on your welcome letter and send us a text or give us a call. Make sure you give us your mobile number to allow you to use the text service.

After that simply sign into your online account to manage your money whenever & wherever you want.

Using your card

Check your balance, view your transactions or top up your Travel Money Card Plus wherever you are via:

  • Smartphone app for your Apple or Android device
  • Our website
  • SMS
  • Phone with our 24 hour UK based contact centre

Smartphone app

Our easy-to-use smartphone app allows you to manage your Travel Money Card Plus from your phone 24 hours a day. Features include:

  • Free to download from the Apple App Store or Google play
  • Top up your card
  • Check your balance
  • View the last six months’ worth of transactions
  • Find your nearest ATM, wherever in the world you are

The video below shows you more about our Travel Money Card Plus app:

Online

Create your account and manage your card from anywhere in the world with our website.

  • Top up your card with your registered credit or debit card
  • Check your balance
  • View your last six months’ worth of transactions
  • Serach for an ATM anywhere in the world

Text messaging

If you’re travelling with your phone but can’t get on to our app or website, you can still manage your Travel Money Card Plus anywhere in the world by SMS. Simply text us the following details to 07797 800035 (+44 7797 800035 from abroad):

  • To activate your card

    text: postoffice <space> start <space > your access code <space > last 4 digits from your Travel Money Card

    For example – postoffice start 123456 0011

  • If you forget your PIN

    text: postoffice <space> pin <space> your access code <space> last 4 digits from your Travel Money Card Plus

    For example – postoffice pin 123456 0011

  • To check your balance

    text: postoffice <space> bal <space> your access code <space> last 4 digits of your Travel Money Card Plus

    For example – postoffice bal 123456 0011

  • To check your last three transactions

    text: postoffice <space> txn <space> your access code <space> last 4 digits of your Travel Money Card Plus

    For example – postoffice txn 123456 0011

  • To top up your Travel Money Card Plus

    text: postoffice <space> load <space> amount you want to load on the card in the currency of the card <space> CVV of your registered debit or credit card. <space> your access code <space> last 4 digits of your Travel Money Card Plus.

    For example – postoffice load 500 111 123456 9876

    All SMS top up requests are in the currency of the card. For example, sending 500 on your US dollar card loads $500.

Your mobile phone must be registered to your account before you can use the SMS servicing options and you can only top up your card via SMS if you have successfully completed an online load and saved your payment card details. Restricted cardholders can only load £750 per annum up to a maximum balance of £750.

Automated phone line / contact centre

Our UK based call centre is open 24 hours a day, 365 days a year so we are always available to help, no matter what the time difference might be. Call us on 0344 809 4564 or +4420 7600 7797 if calling from abroad.

Call us to:

  • Activate your card after purchase
  • Listen to your PIN
  • Check your balance
  • Report your card lost or stolen

Standard network charges and data charges apply.

Fees and limits
  Euro US Dollar Australian Dollar Canadian Dollar
Load fee Nil Nil Nil Nil
Minimum load £50
Maximum
load
online
£5,000 (up to €6,000) £5,000 (up to $7,500) £5,000 (up to AUD 7,000 £5,000 (up to CAD 7,500)
Maximum initial load - in branch £750 (up to €1,000) £750 (up to $1,200) £750 (up to AUD 1,200) £750 (up to CAD 1,200)
Daily cash withdrawal limit - ATM €400 $500 AUD 500 CAD 500
ATM cash withdrawal fee - per transaction €2 $2.50 AUD 3 CAD 2.50
Cross border fee when used outside country of currency on the card 3% 3% 3% 3%
Transaction fee - per transaction Nil Nil Nil Nil

 

  New Zealand Dollar South African Rand Swiss Franc Sterling
Load fee Nil Nil Nil 1.5% minimum £3, maximum £50
Minimum load £50
Maximum
load
online
£5,000 (up to NZD 9,000) £5,000 (up to R 65,000) £5,000 (up to Fr 7,500) £5,000
Maximum initial load - in branch £750 (up to NZD 1,500) £750 (up to R 13,000) £750 (up to Fr 1,200) £750
Daily cash withdrawal limit - ATM NZD 600 R 4,000 Fr 500 £300
ATM cash withdrawal fee - per transaction NZD 3.50 R 20 Fr 2.50 £1.50
Cross border fee when used outside country of currency on the card 3% 3% 3% 2.49%
Transaction fee - per transaction Nil Nil Nil £1.50 *


Maximum card balances and annual load limits apply.

* Any Sterling Travel Money Card Plus purchased prior to 25th November 2013 will not be charged the transaction fee shown above. Transaction fee applies to transactions undertaken in GBP only and not to transactions in foreign currencies while overseas.

Standard network charges and data charges apply for mobile app download / usage.

  Euro US Dollar
Load fee Nil Nil
Minimum load £50
Maximum
load
online
£5,000 (up to €6,000) £5,000 (up to $7,500)
Maximum initial load - in branch £750 (up to €1,000) £750 (up to $1,200)
Daily cash withdrawal limit - ATM €400 $500
ATM cash withdrawal fee - per transaction €2 $2.50
Cross border fee when used outside country of currency on the card 3% 3%
Transaction fee - per transaction Nil Nil

 

  Australian Dollar Canadian Dollar
Load fee Nil Nil
Minimum load £50
Maximum
load
online
£5,000 (up to AUD 7,000 £5,000 (up to CAD 7,500)
Maximum initial load - in branch £750 (up to AUD 1,200) £750 (up to CAD 1,200)
Daily cash withdrawal limit - ATM AUD 500 CAD 500
ATM cash withdrawal fee - per transaction AUD 3 CAD 2.50
Cross border fee when used outside country of currency on the card 3% 3%
Transaction fee - per transaction Nil Nil

 

  New Zealand Dollar South African Rand
Load fee Nil Nil
Minimum load £50
Maximum
load
online
£5,000 (up to NZD 9,000) £5,000 (up to R 65,000)
Maximum initial load - in branch £750 (up to NZD 1,500) £750 (up to R 13,000)
Daily cash withdrawal limit - ATM NZD 600 R 4,000
ATM cash withdrawal fee - per transaction NZD 3.50 R 20
Cross border fee when used outside country of currency on the card 3% 3%
Transaction fee - per transaction Nil Nil

 

  Swiss Franc Sterling
Load fee Nil 1.5% minimum £3, maximum £50
Minimum load £50
Maximum
load
online
£5,000 (up to Fr 7,500) £5,000
Maximum initial load - in branch £750 (up to Fr 1,200) £750
Daily cash withdrawal limit - ATM Fr 500 £300
ATM cash withdrawal fee - per transaction Fr 2.50 £1.50
Cross border fee when used outside country of currency on the card 3% 2.49%
Transaction fee - per transaction Nil £1.50 *


Maximum card balances and annual load limits apply.

* Any Sterling Travel Money Card Plus purchased prior to 25th November 2013 will not be charged the transaction fee shown above. Transaction fee applies to transactions undertaken in GBP only and not to transactions in foreign currencies while overseas.

Standard network charges and data charges apply for mobile app download / usage.

Travel money. Sorted. Order your Travel Money Card Plus now.

Definitions

^ If you have any funds left to redeem we will use our standard buyback rate of the day which is available through our call centre. An account closure fee may also apply. If you wish to withdraw or redeem money from your Travel Money Card Plus please call our customer services on 0344 809 4564 or +44 20 7600 7797 if calling from abroad.

Small print

Post Office Money® Travel Money Card Plus is an electronic money product issued by Clydesdale Bank PLC pursuant to license by MasterCard® International.

Clydesdale Bank plc is is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, FRN 121873. Clydesdale Bank plc is registered in Scotland. Registered number SCOO1111. Registered Office: 30 St Vincent Place, Glasgow, G1 2HL. MasterCard® is a registered trade mark of MasterCard® International Incorporated.

Post Office Limited is registered in England and Wales. Registered numbers 2154540. Registered Office: Finsbury Dials, 20 Finsbury Street, London EC2Y 9AQ. Post Office Money and the Post Office Money logo are registered trademarks of Post Office Limited.

The above details can be checked on the Financial Services Register by visiting the Financial Conduct Authorityopens in new window website and searching by Firm Reference Number (FRN).