Sending & receiving letters and parcels

Whether your post is going down the road or across the globe, we have just the right service to meet your needs.

Sending in the UK

Sending Abroad

Regular senders

Collecting and Returning

Special Services

Help and Tools

UK Standard

Royal Mail 1st Class and 2nd Class

Get the best possible value from your postage

UK Confirmed

Royal Mail Signed For® and

Parcelforce Worldwide express48

Extra peace of mind –

know your letters and parcels have arrived safely

UK Guaranteed

Royal Mail Special Delivery Guaranteed™ by 9am & 1pm and
Parcelforce Worldwide express9, express10, expressAM, Express24

Next day delivery options – perfect for urgent or valuable items

What can I send?

Guidelines on prohibited and restricted items

Find out what you can and cannot post in the UK

International Standard

International Standard is a reliable and easy way to send parcels anywhere in the world

£20 compensation included as standard. Free returns for any undelivered items

International Confirmed

Know your international packages have arrived safely with our tracking and signature service

Aim to deliver to Europe within 3-5 working days, and worldwide within 5-7 working days

International Guaranteed

Parcelforce Worldwide globalexpress & Parcelforce Worldwide globalpriority

Our fastest international postage services

International Guaranteed

The easy, inexpensive choice to send international parcels

Ideal for heavier items that don't need to arrive in a hurry, £20 compensation included as standard

What can I send?

Guidelines on prohibited and restricted items

Find out what you can and cannot post abroad

Drop & Go

Free fast-track parcel drop-off service at Post Office branches

Save valuable time with the quick and easy Drop & Go service

Useful info

Information and tips for regular senders and small businesses.

Find the forms and guides to sign up to Drop & Go

Collecting an online purchase

Not at home? Choose to have your item delivered to a Post Office branch with our Local Collect service

Convenient collection with extended branch opening hours

Return an item

Return items quickly and easily with a range of pricing options

Secure and reliable returns service


Easy and affordable mail redirection service when you move home

Save yourself time and effort and reduce the risk of identity fraud

HM Forces Mail

Standard HM Forces mail, HM Forces Royal Mail Signed For® and HM Forces Royal Mail Special Delivery Guaranteed®

Send letters and parcels safely and securely to serving personnel with the British Forces Post Office

Self-service kiosks

From posting parcels to buying stamps, it’s the same reliable service

In our larger branches you now have the choice to buy stamps and post parcels from our self service kiosks

Poste Restante

Have your incoming mail sent to a

Post Office branch of your choice, anywhere in the UK

Available for up to 3 months

How to address mail

Learn the correct way to address your letters and parcels so they arrive safely


From parcel sizes to customs forms, advice on valuable items and restricted items, we'll give you the know-how

Lost and damaged

We offer a range of services that offer different levels of compensation to meet your posting needs

Many services include compensation cover at no extra cost to you

Get the best value

Pack smart to reduce your postage costs

Use our Price finder tool to make sure you're using the best postage option for you

Your service options

Missed a parcel delivery?

Pick up that missed parcel from your local Post Office brance with our Local Collect service

Read more

Drop and Go

Our free fast-track parcel drop off service

Find out more

Moving home?

Have your post forwarded to your new address with a Royal Mail Redirection

Redirect now

Self-service kiosks

Save time by stamping and posting your mail at a self-service kiosk

Find out more

More service options

Parcel returns

Return your unwanted online purchases at your local Post Office branch.

Find out more

Poste Restante

Pick up your mail from a Post Office branch while you’re travelling

Find out more

Find out if your letter or parcel has been delivered

Track & Trace

Use Royal Mail's Postcode and Address Finder to search for any UK address or postal code

Postcode Finder