Self-service kiosks

Save yourself time and post your letters and parcels at an in branch self-service kiosk. From posting parcels to buying stamps and packaging, it’s the same reliable service, but quicker.

Key benefits

  • Value for money: a faster service at no extra cost
  • On-screen help and staff close at hand: guiding you through each easy step
  • A choice of postage: from valuable and urgent items to deliveries that need a signature to both UK and international destinations

How it works

Before you pop in, check which branches offer the service here.

  1. At the kiosk, choose the service you need and follow the on-screen instructions – there are plenty of prompts along the way to guide you through the process.
  2. The self service kiosk will weigh the item for you. Then you should check the size of your item  with the template attached to the kiosk.

Posting valuables or cash?

The compensation available is £20 for 1st and 2nd class items, and £50 for any Royal Mail Signed For items. Choose Royal Mail Special Delivery Guaranteed™ for items worth over £50 but less than £500, or if you’re sending cash. The self-service kiosks also offer a variety of Parcelforce Worldwide products and services further details can be found here.

If your item’s worth over £500, or you’d like to arrange cover for consequential loss, visit the main counter and we’ll take you through these added levels of compensation.

International post

The service works exactly the same for posting letters and parcels abroad – just choose the destination country from the on-screen menu.

Do you need proof of posting?

We can provide you with a record of your posting for as many items as you like, just make sure you take your item over to the in branch Fast Drop position for validation before you leave.

Just follow the instructions on screen when asked if you would like a certificate of posting. When you have finished your transaction a member of branch staff will come over and take your items off you and print out your certificate of posting.

Is it restricted?

Check our Restricted and prohibited goods guide for details on what you can and can’t send.

Use self-service kiosk today

Find a kiosk branch

Save Time

Use self-service today

Find a branch

Can we help?

For more information or if you have a general enquiry, call:

0345 611 2970

8.15am-6pm, Mon-Fri

8.30am-2pm, Sat