Contact us

Got a query? Talk to us…


Need help?

If your enquiry is regarding a product or service, our FAQs may answer your question. Select a product or service below:

Email

If you have a general enquiry, please complete an enquiry form.

Phone

For general enquiries, contact us on 08457 22 33 44*.

Opening hours:
8.15am - 6.00pm Monday to Friday
8.30am - 2.00pm Saturday


If you have Minicom, our contact number is 08457 22 33 55.


A Welsh speaking service is available on 08457 46 84 69.


*Please be aware that your call may be recorded for quality and training purposes.


Complaints

If you are unhappy with our service you can make a formal complaint.

If your enquiry relates to a Royal Mail product or service, please visit the Royal Mail contact us page.

Financial Ombudsman Service

We are also covered by the Financial Ombudsman Service for postal orders and bureau de change services (excluding Overseas Property Money Transfer product).

Media

For all the latest press releases on the Royal Mail Group, including the Post OfficeŽ, view our news and updates section.