Foreign Nationals Biometric Residence Permit

Received a barcoded biometric notification letter from the Home Office? Bring it in branch and get your photograph, fingerprints and signature captured and sent off as part of your application.

Key benefits

  • Convenient: We have over 100 branches offering this service across the UK, so you should be able to find one near you
  • Simple: Our specially trained staff will help make sure your details are accurately recorded, plus there are easy-to-follow instructions throughout the process
  • Quick: it takes just minutes, but as this is a popular service try to pop in Tuesday to Friday when we’re quieter

Important! We're currently experiencing an increase in demand for this service. Saturdays and Mondays are our busiest days; therefore your waiting time could be reduced if you visit on a Tuesday, Wednesday, Thursday or Friday.

We're also modernising - and during this period our biometric enrolment equipment at your branch may be unavailable.  You can use our Branch Finder service to identify your most convenient alternative.

Please note: The Post Office at the WH Smith branch in Leicester is now open on Sundays between 11.00am - 3.00pm.

See how it works

Download a transcript of the video

Get enrolled, step by step

  1. Find a participating branch, and bring your barcoded biometric invitation letter from the Home Office. You’ll also need to bring cash or a debit card to pay the £19.20 fee as we don’t accept credit cards
  2. We’ll capture your biometric details by taking your photograph, fingerprints and digital signature
  3. Your biometric information will be securely sent to the Home Office
  4. The Home Office will contact you regarding the progress of your application

To make your visit as quick as possible, we recommend that you visit us on a Tuesday, Wednesday, Thursday or Friday, as this is when we’re quietest.

We're currently experiencing an increase in demand for this service. Here are some tips to help you save time:

  1. Check if your preferred branch is one of our high demand branches and use the link below to find the nearest less busy alternatives
  2. Avoid Saturdays and Mondays if you can, as these are our busiest days

Here is a list of our busiest branches.

Branch Accessibility

Please note the maximum width of our enrolment booths:

  • Larger enrolment booths: 1.193 metres
  • Standard enrolment booths: 0.694 metres

If you are using a wheelchair, please make sure that you will have enough room to enter the booth and rotate the chair by 90 degrees to face the camera. If you have any questions or to find your nearest accessible branch please call us on: 0345 611 2970 and we’ll be happy to help.

Here is a list of branches with larger enrolment booths designed for easier wheelchair access (PDF 92kb)

Branch Finder

Pop in

Find a branch near you

Can we help?

For general enquiries, call:

0345 611 2970

8.30am-6pm, Mon-Fri

8.30am-2pm, Sat

Closed Sun and bank holidays

Read our FAQs

Handy Info

Download the video transcript below

During the period July - September 2014

Volume of customers who have enrolled their biometrics - 87,997

Average customer wait time -

6.45 minutes

Average transaction time -

5.59 minutes