Foreign Nationals Biometric Residence Permit

Find out more about registering your biometric information at your local Post Office branch.


Do you need to register your biometric information?

During the period of July - September 2015

The volume of customers who have enrolled their biometrics was   127,480 
Average customer wait time       9.29 minutes
Average transaction time     5.46 minutes


The Home Office will have sent you a letter containing a barcode, letting you know that you need to submit your biometric information at a Post Office.

How to enrol your biometric information

  1. Find a Post Office branch offering Biometric Resident Permit services with our Branch Finder.
  2. Bring cash or a debit card to pay the £19.20 fee – we don’t accept credit cards for this service.
  3. We take your biometric details – your photo, your fingerprints and your signature.
  4. We securely send your information to the Home Office.


Waiting times

Lots of people need to use this service – so if you visit on a Saturday or a Monday you may have to wait longer than usual. You may also be required to attend the following day if there are other people waiting to enrol.

If you visit on a Tuesday, Wednesday, Thursday or Friday the waiting times are likely to be shorter.

Please note:  customers may be turned away and asked to re-attend where there are long queues prior to closing time.

See how it works

Helpful Advice

Branch Accessibility

Here's a list of branches with larger enrolment booths for easier wheelchair access (PDF 92kb).

Our standard renewal booth is 0.694 metres wide, while our larger booths are 1.193 metres wide. If you use a wheelchair, please make sure that you’ll have enough room to enter the booth and rotate the chair by 90 degrees to face the camera. 

If you have any questions, or you need find your nearest accessible branch, just give us a ring on 0345 611 2970. We’ll be happy to help.

Call charges

0345: Calls cost no more than calls to geographic numbers (01 or 02). Calls from landlines and mobiles are included in free call packages.

Calls may be monitored or recorded for training and compliance purposes.

Can we help?

For general enquiries, call:

0345 611 2970 8.30am-6pm, Mon-Fri
8.30am-2pm, Sat
Closed Sun and bank holidays

Handy Info

Download the video transcript below