Our standard renewal booth is 0.694 metres wide, while our larger booths are 1.193 metres wide. If you use a wheelchair, please make sure that you’ll have enough room to enter the booth and rotate the chair by 90 degrees to face the camera.
Temporary Changes to Services
- Durham – the UKVI Biometric Enrolments service is now available 09:00-17:30, Monday-Saturday. The service is not currently available on Sundays, we apologise for any inconvenience this may cause.
- Peterborough - the UKVI Biometric Enrolments service is currently unavailable. The next nearest branch offering this service is Stamford, All Saints Place, Stamford, Lincolnshire PE9 2EY, 15.6 miles away. We apologise for any inconvenience caused.
If you have any questions, or you need to find your nearest accessible branch, just complete our contact form. We’ll be happy to help.