Branch Personal Banking Services

Branch Personal Banking Services

Save yourself time and keep up to date with your personal finances

Overview

We offer a range of free services to give you access to your money when you need it

Our Services

Get quick, simple, safe and free access to your bank account or your benefits, pension or tax credit payments in any of our 11,500 branches

Withdraw Cash

  • ​Withdraw up to your daily card limit from your bank account and check your balance over the counter or from our ATMs.

Deposit Cash

  • Deposit cash or a cheque (excludes Post Office card account) into your bank account.

Collect Cash

  • Collect your benefits, pension or tax credit payments over the counter or from our ATMs.Access the cash in your bank account
  • We offer two options when it comes to withdrawing cash from your bank account.

Key benefits

  • Convenient: simple, safe and free
  • Helpful: check your balance or make withdrawals while you’re there
  • Simple: pay in cash or cheques

Access the cash in your bank account

We offer two options when it comes to withdrawing cash from your bank account.

  • Counter service: you can withdraw cash and check the balance of your bank account free of charge over the counter in any of our 11,500 branches
  • ATMs: we have over 2,100 free-to-use ATMs.

Deposit into your bank account

You can also deposit money into most major bank accounts at the counter in most of our branches.

Use our branch finder tool to locate your nearest branch or to locate an ATM near you.

Withdraw and deposits

To find out more details about the services we provide in our branches for your bank, please click on your Bank's name.

Banking Services

 

Bank of Ireland services available at Post Office® branches

Current Account

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes - with card or with personalised paying in slip from the Bank of Ireland
Cheque deposit: Yes - with personalised paying in slip and deposit envelope from the Bank of Ireland

 

Basic Bank Account: Basic Cash Account

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes - with personalised paying in slip from Bank of Ireland
Cheque deposit: Yes - with personalised paying in slip and deposit envelope from Bank of Ireland

 

Business Banking Services

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes - with personalised paying in slip from Bank of Ireland
Cheque deposit: Yes - with personalised paying in slip from Bank of Ireland

 

More Information

When you make payments with in using your personalised paying in slip, the money won't arrive in your account until we've delivered it to your bank. See your bank Terms and Conditions.

For further details of services available from Bank of Ireland, please contact any branch.

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Bank of Scotland services available at Post Office® branches

Current Account

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: N/A
Cheque deposit: N/A

 

Basic Bank Account: Easycash

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: N/A
Cheque deposit: N/A

 

More Information

For more information, please visit any Bank of Scotland branch.

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Barclays services available at Post Office® branches

Current Account

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in:

Yes - with personalised paying in slip from Barclays

Yes - with Chip and PIN

Cheque deposit: Yes - with personalised paying in slip and deposit envelope from Barclays

 

Business banking services

 

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in:

Yes - with personalised paying in slip from Barclays

Yes - with Chip and Pin

Cheque deposit: Yes - with personalised paying in slip and deposit envelope from Barclays
Change giving: N/A

 

More Information

When you make payments with in using your personalised paying in slip, the money won't arrive in your account until we've delivered it to your bank. See your bank Terms and Conditions.

For more information on banking with Barclays please call 0800 400 100. Lines are open Monday to Sunday, 7.00am to 11.00pm. For Barclays cheque deposit envelopes, please call 0800 169 3091.

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CAF services available at Post Office® branches

CAF Cash Account

Cash withdrawal: No
Balance enquiry: No
Payments in: No
Cheque deposit: Yes - with personalised paying in slip and deposit envelope from CAF Bank

 

CAF Gold Account

Cash withdrawal: No
Balance enquiry: No
Payments in: No
Cheque deposit: Yes - with personalised paying in slip and deposit envelope from CAF Bank

 

More information

When you make payments with in using your personalised paying in slip, the money won't arrive in your account until we've delivered it to your bank. See your bank Terms and Conditions.

For more information on banking with CAF, please visit the website.

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Cahoot services available at Post Office® branches

Current Account

Cash withdrawal: No
Balance enquiry: No
Payments in: Yes - with personalised paying in slip from your bank
Cheque deposit: Yes - with personalised paying in slip and deposit envelope from your bank

 

More Information

When you make payments with in using your personalised paying in slip, the money won't arrive in your account until we've delivered it to your bank. See your bank Terms and Conditions.

For more information on banking services from Cahoot, please visit the website.

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Advanced Payment Solutions services available at Post Office® branches

Cashplus Current Account

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes – with card

 

Cashplus Business Account

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes – with card

 

More Information

For further details about banking services from Cashplus, please visit the Cashplus website www.mycashplus.co.uk

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Clydesdale services available at Post Office® branches

Current Account

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes – with card or with personalised paying in slip from Clydesdale Bank
Cheque deposit: Yes - with personalised paying in slip and deposit envelope from Clydesdale Bank

 

Basic Bank Account: Cashmaster Account

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes – with card or with personalised paying in slip from Clydesdale Bank
Cheque deposit: Yes - with personalised paying in slip and deposit envelope from Clydesdale Bank

 

Business Banking Services

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes – with card or with personalised paying in slip from Clydesdale Bank
Cheque deposit: Yes - with personalised paying in slip and deposit envelope from Clydesdale Bank
Change Giving Service: Yes

 

More Information

When you make payments in using your personalised paying in slip, the money won't arrive in your account until we've delivered it to your Bank.  See your Bank Terms & Conditions.

For more information about banking with Clydesdale Bank Plc, please contact your local Clydesdale Bank branch, Business & Private Banking Centre or telephone 0800 345 7365.

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Danske Bank services available at Post Office® branches

Current Account

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes - with card
Cheque deposit: Yes - in Northern Ireland branches with a personalised paying in slip and deposit envelope from a Post Office Branch

 

Basic Bank Account: Cash Card Account

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes - with card
Cheque deposit: Yes - in Northern Ireland branches with a personalised paying in slip and deposit envelope from a Post Office Branch

 

Business Banking Services

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes - with card
Cheque deposit: Yes - in Northern Ireland branches with a personalised paying in slip and deposit envelope from a Post Office Branch

 

More Information

For further details about banking with Danske Bank, please contact any branch.

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First Direct services available at Post Office® branches

Current Account

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes - with card
Cheque deposit: Yes - with personalised paying in slip and a deposit envelope from a PO branch

 

More Information

When you make payments in using your personalised paying in slip, the money won't arrive in your account until we've delivered it to your bank. See your bank Terms and Conditions.

For more information on banking with first direct, please call 03456 100 100. Opening times are 24/7 365 days of the year. Alternatively, you can use textphone 03456 100 147.

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First Trust Bank services available at Post Office® branches

Basic Bank Account

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: No
Cheque deposit: No

 

More Information

For more information on Basic Bank Accounts from the First Trust Bank, please call them on 028 9034 6160.

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Halifax services available at Post Office® branches

Current Account

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes - with personalised paying in slip from Halifax
Cheque deposit: Yes - with personalised paying in slip and deposit envelope from Halifax

 

Basic Bank Account: Easycash

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes - with personalised paying in slip from Halifax
Cheque deposit: Yes - with personalised paying in slip and deposit envelope from Halifax

 

More Information

When you make payments with in using your personalised paying in slip, the money won't arrive in your account until we've delivered it to your bank. See your bank Terms and Conditions.

For more information about banking with Halifax, please visit your local Branch

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Handelsbanken services available on Post Office® branches

Current Account

Cash Withdrawal No
Balance enquiry: No
Payments in: Yes –  with a personalised barcoded item from Handelsbanken
Cheque deposit: No

 

Business Banking Services

Cash Withdrawal No
Balance enquiry: No
Payments in: Yes – with a personalised barcoded item from Handelsbanken
Cheque deposit: No

 

More Information

For more information about banking services from Handelsbanken, please visit the Handelsbanken website.

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HSBC services available at Post Office® branches

Current Account

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes - with card
Cheque deposit: Yes - with personalised paying in slip and a deposit envelope from a Post Office branch

 

Basic Bank Account

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes - with card
Cheque deposit: Yes - with personalised paying in slip and a deposit envelope from a Post Office branch

 

Business Banking Services

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes- with card
Cheque deposit: Yes – with personalised paying in slip and HSBC deposit envelope from Post Office

 

More Information

For more information on banking with HSBC Bank plc, please visit any local branch or call 03457 404 404. Lines are open 8.00am to 10.00pm every day (except Christmas Day, Boxing Day and New Year's Day). Alternatively, you can use textphone 03457 125 563.

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Lloyds Bank services available at Post Office® branches

Current Account

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes - with personalised paying in slip from Lloyds Bank
Cheque deposit: Yes - with personalised paying in slip and deposit envelope from Lloyds Bank

 

Basic Bank Account: Cash Account

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes - with personalised paying in slip from Lloyds Bank
Cheque deposit: Yes - with personalised paying in slip and deposit envelope from Lloyds Bank

 

More Information

When you make payments in using your personalised paying in slip, the money won't arrive in your account until we've delivered it to your bank. See your bank Terms and Conditions.

For more information on banking services offered by Lloyds Bank plc, please visit your local Lloyds Bank branch or call 0345 3000 000.

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Metro Bank services available at Post Office® branches

Business Banking Services

Cash withdrawal: No
Balance enquiry: No
Payments in: Yes – with debit card or barcoded paying in slip
Cheque deposit: Yes – with envelope supplied by Metro Bank
Change giving: Yes

 

More Information

For more information about banking with Metro Bank, please contact your local Metro Bank branch.

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Nationwide Building Society services available at Post Office® branches

Current Account

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: No
Cheque deposit: No

 

Basic Bank Account: Flexaccount (Cash Card only)

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: No
Cheque deposit: No

 

More Information

For more information about the products and services offered by Nationwide Building Society, please visit a local branch or call 0800 302 011.

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NatWest services available at Post Office® branches

Current Account

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes - with a personalised paying in slip from NatWest Bank
Cheque deposit: Yes – with personalised paying in slip and NatWest deposit envelope from Post Office

 

Basic Bank Account

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes - with a personalised paying in slip from NatWest Bank
Cheque deposit: Yes – with personalised paying in slip and NatWest deposit envelope from Post Office

 

Business Banking Services

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes - with a personalised paying in slip from NatWest Bank
Cheque deposit: Yes – with personalised paying in slip and NatWest deposit envelope from Post Office

 

More Information

When you make payments in using your personalised paying in slip, the money won't arrive in your account until we've delivered it to your bank. See your bank Terms and Conditions.

For more information about banking with NatWest Bank, please contact your local NatWest Bank branch or telephone 03457 888 444.

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Santander services available at Post Office® branches

Current Account

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes - with card
Cheque deposit: Yes - with personalised paying in slip and deposit envelope from Santander

 

Basic Bank Account: Basic Cash Account

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes - with card
Cheque deposit: Yes - with personalised paying in slip and deposit envelope from Santander

 

Business Banking Services (opened via Alliance & Leicester before June 2010)

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes - with card
Cheque deposit: Yes - with personalised paying in slip and deposit envelope from Santander
Change giving service: Yes

 

More Information

For more information about the products and services offered by Santander, please contact any Santander Branch.

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Smile Services available at Post Office® branches

Current Account

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes - with card
Cheque deposit: Yes - with personalised paying in slip and deposit envelope from smile

 

More Information

For further details about banking services from smile, please visit the smile website.

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The Co-operative Bank services available at Post Office® branches

Current Account

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes - with card
Cheque deposit: Yes - with personalised paying in slip and deposit envelope from Co-operative Bank

 

Basic Bank Account: Cash minder

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes - with card
Cheque deposit: Yes - with personalised paying in slip and deposit envelope from  Co-operative Bank

 

More Information

For more information on products and services offered by The Co-operative Bank, please call 03457 212 212

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The Royal Bank of Scotland services available at Post Office® branches

Current Account

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes - with a personalised paying in slip from The Royal Bank of Scotland
Cheque deposit: Yes – with personalised paying in slip and Royal Bank of Scotland deposit envelope from Post Office

 

Basic Bank Account

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes - with a personalised paying in slip from The Royal Bank of Scotland
Cheque deposit: Yes – with personalised paying in slip and Royal Bank of Scotland deposit envelope from Post Office

 

Business Banking Services

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes - with a personalised paying in slip from The Royal Bank of Scotland
Cheque Deposit: Yes – with personalised paying in slip and Royal Bank of Scotland deposit envelope from Post Office

 

More Information

When you make payments in using your personalised paying in slip, the money won't arrive in your account until we've delivered it to your bank. See your bank Terms and Conditions.

For more information about banking with The Royal Bank of Scotland, please contact your local Royal Bank of Scotland branch or telephone 03457 242 424.

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Thinkmoney services available at Post Office branches

Current Account

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes - with card or bar coded item from Thinkmoney
Cheque deposit: Yes - with personalised paying in slip and deposit envelope from Post Office branch

 

Business Banking

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes - with card or bar coded item from Thinkmoney
Cheque deposit: Yes - with personalised paying in slip and deposit envelope from Post Office branch

 

More Information

When you make payments in using your personalised paying in slip, the money won't arrive in your account until we've delivered it to your bank. See your bank Terms and Conditions.

For more information on banking services offered by TSB Bank plc. please visit your local TSB Bank branch or call 03459 758 758.

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TSB Bank services available at Post Office branches

Current Account

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes - with a personalised paying in slip from TSB Bank
Cheque deposit: Yes - with personalised paying in slip and deposit envelope from TSB Bank

 

Basic Bank Account: Cash Account

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes - with a personalised paying in slip from TSB Bank
Cheque deposit: Yes - with personalised paying in slip and deposit envelope from TSB Bank

 

More Information

When you make payments in using your personalised paying in slip, the money won't arrive in your account until we've delivered it to your bank. See your bank Terms and Conditions.

For more information on banking services offered by TSB Bank plc. please visit your local TSB Bank branch or call 03459 758 758.

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Ulster Bank services available at Post Office® branches

Current Account

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes - with a personalised paying in slip from Ulster Bank
Cheque deposit: Yes - with a personalised paying in slip and deposit envelop from Ulster Bank

 

Basic Bank Account

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes - with a personalised paying in slip from Ulster Bank
Cheque deposit: Yes - with a personalised paying in slip and deposit envelop from Ulster Bank

 

Business Banking Services

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes - with a personalised paying in slip from Ulster Bank
Cheque deposit: Yes - with a personalised paying in slip and deposit envelop from Ulster Bank

 

More Information

When you make payments in using your personalised paying in slip, the money won't arrive in your account until we've delivered it to your bank. See your bank Terms and Conditions.

For more information about banking with Ulster Bank, please contact your local Ulster Bank branch or telephone 0345 742 4365.

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Virgin Money services available at Post Office® branches

Current Account

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes - with card
Cheque deposit: No

 

More Information

For more information, please visit your local Virgin Money Store or call 0345 600 6103. Lines are open from 8am to 8pm Monday to Friday. 8am to 4pm on Saturdays and 10am to 3pm on Sundays.

Calls to 03 numbers cost the same as calls to 01 or 02 numbers and they are included in inclusive minutes and discount schemes in the same way. Calls may be monitored and recorded.

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Yorkshire Bank services available at Post Office® branches

Current Account

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes – with card or with personalised paying in slip from Yorkshire Bank
Cheque deposit: Yes - with personalised paying in slip and deposit envelope from Yorkshire Bank

 

Basic Bank Account: Readycash Account

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes – with card or with personalised paying in slip from Yorkshire Bank
Cheque deposit: Yes - with personalised paying in slip and deposit envelope from Yorkshire Bank

 

Business Banking

Cash withdrawal: Yes - with card and PIN
Balance enquiry: Yes - with card and PIN
Payments in: Yes – with card or with personalised paying in slip from Yorkshire Bank
Cheque deposit: Yes - with personalised paying in slip and deposit envelope from Yorkshire Bank

 

More Information

When you make payments in using your personalised paying in slip, the money won't arrive in your account until we've delivered it to your Bank.  See your Bank Terms & Conditions.

For more information about banking with Yorkshire Bank, please contact your local Yorkshire Bank branch, Business & Private Banking Centre or telephone 0800 456 1247.

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Did you know?

Did you know people make over 1 million free cash withdrawals from their high street bank accounts using our branches and ATMs every day?

Find your nearest branch, or one with an ATM

More about benefits, pensions, tax credits:

Can we help?

For general enquiries call:

0345 611 2970

Textphone:

0345 722 3355