Branch Personal Banking Services

We offer a range of free services to give you access to your money when you need it

Our services

Get quick, simple, safe and free access to your bank account or your benefits, pension or tax credit payments in any of our 11,500 branches.

  1. Withdraw cash
    Withdraw up to your daily card limit from your bank account and check your balance over the counter or from our ATMs. Find out more
  2. Deposit cash
    Deposit cash or a cheque (excludes Post Office card account) into your bank account. Find out more
  3. Collect cash
    Collect your benefits, pension or tax credit payments over the counter or from our ATMs. Find out more

Key benefits

  • Convenient: simple, safe and free
  • Helpful: check your balance or make withdrawals while you’re there
  • Simple: pay in cash or cheques

Access the cash in your bank account

We offer two options when it comes to withdrawing cash from your bank account.

  • Counter service: you can withdraw cash and check the balance of your bank account free of charge over the counter in any of our 11,500 branches
  • ATMs: we have over 2,100 free-to-use ATMs.

Use our branch finder tool to locate your nearest branch or to locate an ATM near you.

Deposit into your bank account

You can also deposit money into most major bank accounts at the counter in any of our branches.

Banking Services

Current and basic accounts Make cash withdrawals in branch Deposit cash or cheques in branch
Advanced Payment Solutions Yes Cash Only
Bank of Ireland Yes Yes
Bank of Scotland Yes No
Barclays Yes Yes
CAF Bank No Cheque only
Cashplus Yes Cash Only
Cahoot (current account only) No Yes
Clydesdale Bank Yes Yes
Danske Bank Yes Yes
First Direct Yes Yes
First Trust Bank Yes No
Halifax Yes Yes
HSBC Yes Yes
Lloyds Bank Yes Yes
Nationwide Building Society Yes No
Natwest Yes Yes
Santander Yes Yes
Smile (current account only) Yes Yes
The Co-operative Bank Yes Yes
The Royal Bank of Scotland Yes Yes
TSB Bank Yes Yes
Ulster Bank Yes Yes
Virgin Money Yes Cash only
Yorkshire Bank Yes Yes

Did you know?

Did you know people make over 1 million free cash withdrawal s from their high street bank accounts using our branches and ATMs every day?

Can we help?

For general enquiries call:

0345 611 2970


0345 722 3355

Collect a payment:

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More about benefits, pensions, tax credits:

Visit the GOV.UK website

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