Mail Collection Returns

Drop & Go Branch Service

Sign up to our free fast-track parcel drop off service for small businesses, online sellers or anyone regularly sending mail.

Save time sending post with Drop & Go

  • Save time at the Post Office so you can focus on the more important parts of your day
  • Now available in over 97% of Post Office branches across the UK

Whether you are an online seller, run a small business or simply send post regularly, we recognise the importance of making the most of your time. Our Drop & Go service has been developed specifically with your needs in mind.

What is Drop & Go?

How does it work?

To sign up for a Drop & Go account you'll need to visit your nearest participating branch and fill out the short registration form. 

Drop & Go registration form.

You'll be given your new Drop & Go card straight away so you can top it up and use the service immediately.

Next time you have post to send, simply visit the fast-track counter (where available) and drop off your post with us. We’ll do a few quick checks to make sure everything looks fine – like checking your account balance for example - then you’re free to go. There’s no queue and no need to wait for your post to be processed.

Rest assured that once you've dropped your items off, we'll process them for you on the same day. The cost will be deducted from your prepaid card, and your new credit balance will be updated. If you’re sending anything tracked or if you need any certificates of posting, that’s no problem – we’ll keep those receipts ready for you to collect the next time you come and see us.

Where do I find my nearest branch?

Just use our branch finder and select “Drop & Go” as the Service required.

Any more questions?

Simply ask to speak to the Mails Specialist when you’re in the branch. They’ll be more than happy to help.

Watch how Drop & Go works

Find a Drop & Go branch

Get Drop & Go

Download our registration form and hand it in to your nearest branch

Get the facts

When you sign up to Drop & Go, check the service's terms and conditions. You can also print additional Drop & Go manifests whenever you need them, using the form below: