This page provides you with information on which cookies may be set when you visit the Post Office website and how you can manage them.
This is our initial policy and the first stage of our step towards privacy compliance for visitors to our site (including Opt In / Opt Out). We take our obligations towards customer privacy very seriously and by introducing this policy, we’re not just meeting our legal compliance obligations, we’re also being as open and transparent as we can be about the services we deliver to you.
Everything on this page is designed to make you fully aware of the cookies we use – so you can make an informed choice about whether you accept them.
We also have a legal obligation to protect your privacy online and we want you to be 100% confident in using our site – that’s why we’re introducing a three staged approach to privacy compliance.
Our three staged approach to privacy compliance:
- Stage - Information We’ll provide you with details around the cookies we use (this page).
- Stage - Internal policies We’ll educate our staff as to the importance and understanding of online privacy, together with the updating of our internal policies and procedures.
- Stage - Third-party suppliers We’ll make sure that all of our suppliers (internal and external) disclose the details of any likely impact that their products and services could have on your privacy.
For various reasons our technology makes use of cookies across www.postoffice.co.uk to help manage the site and your user experience.
About cookies
A cookie is a small text file that is saved to the hard drive of your computer when you use a website. Our website uses session cookiesTransferred to your computer only for the duration of your visit to the website. They help you to move round the website faster and, if you are a registered customer, they allow you to get information relevant to the services you receive. These cookies automatically expire when you leave the website or shut down your browser. and persistent cookiesStay on your computer permanently until you manually delete them. Persistent cookies may be used to; recognise you when you log onto the website, identify your settings if you have set up a customised homepage, track links you take to the website from other websites, track the number of times you visit particular pages and advertisements; and control how often you see particular content or information, including notices and advertisements on the website.. For more information about cookies generally and how they work, please see: www.aboutcookies.org. Our cookies or those set by third party suppliers may use different technologies, such as JavaScript or Flash.
Opting out
You can opt out of the cookies on our site on a cookie-by-cookie basis subject to browser settings. Don’t forget you may limit site operation or functions if you limit cookies, and if you delete all your cookies you may have to update your preferences with us next time you visit.
We want you to know everything you need to about the cookies we use, and (to the point of the last review), our site has been independently audited by Cookie Reports Limited.
Cookies we use on this website
To ensure that you are fully informed of all the cookies we are using, our site is independently audited by Cookie Reports Limited - the last review was on 12 Mar 2013.
The cookies in use are organised by category to help you identify them and support your informed choice.
Necessary cookies – 2 found
These cookies are important to the underlying operation of the website, supporting important functionality such as shopping baskets and the technical operation of the website to ensure it performs how you would expect.
| Name of cookie | Type of cookie | Reason for use of cookie | Description |
|---|---|---|---|
| ASP.NET_SessionId | Session cookie | Your visit | Stores session data during a website visit, issued by Microsoft's ASP.NET Application, a framework for building websites. |
| JSESSIONID | Session cookie | Your visit | Stores session data during a website visit, issued by Microsoft's ASP.NET Application, a framework for building websites. |
Site experience cookies – 12 found
These cookies are used to support your experience on the site and include user-selected options, site navigation aids, etc. Generally, no personally identifiable data is collected with these types of cookies.
| Name of cookie | Type of cookie | Reason for use of cookie | Description |
|---|---|---|---|
| applicationPrivilege | Session cookie | Site experience | This cookie is used to analyse customer behaviour. This cookie is set by 112.2o7.net |
| K70u1yAHSdQ%3d | Persistent cookie | Analytics | This cookie is used to analyse customer behaviour. This cookie is set by 2o7.net |
| op700foreigncurrencyproductpagegum | Persistent cookie | Analytics | This cookie is used to analyse customer behaviour. This cookie is set by ad.yieldmanager.com |
| op700foreigncurrencyproductpageliid | Persistent cookie | Analytics | This cookie is used to analyse customer behaviour. This cookie is set by ad.yieldmanager.com |
| op700rodfishinglicenceproductpagegum | Persistent cookie | Analytics | This cookie helps optimise search engine results This cookie is set by adnxs.com |
| op700rodfishinglicenceproductpageliid | Persistent cookie | Analytics | This cookie helps optimise search engine results. This cookie is set by adnxs.com |
| op700ti-tripdetailsliid | Persistent cookie | Analytics | This cookie is used to analyse customer behaviour. This cookie is set by advertising.com |
| op700tifunnelgum | Persistent cookie | Analytics | This cookie is used to analyse customer behaviour. This cookie is set by adviva.net |
| op700tifunnelliid | Persistent cookie | Analytics | This cookie is used to analyse customer behaviour. This cookie is set by amgdgt.com |
| op700travelinsuranceproductpagesgum | Persistent cookie | Analytics | This cookie is used to analyse customer behaviour. This cookie is set by amgdgt.com |
| tmdts | Persistent cookie | Site experience | This cookie is used to analyse customer behaviour. This cookie is set by amgdgt.com |
| PREF | Persistent cookie | User Preferences | This cookie is used to analyse customer behaviour. This cookie is set by atdmt.com |
Performance & operation cookies – 29 found
These cookies are used in the management of the site and include customer surveys, recording visitor numbers and other web analytics. Limited identifiable data may be collected.
| Name of cookie | Type of cookie | Reason for use of cookie | Description |
|---|---|---|---|
| Cookie | Session cookie | Analytics | Used to analyse customer behaviour |
| SESScb39faa33bbce91d7914aff6abd6f0a3 | Session cookie | Analytics | Used to analyse customer behaviour |
| __utma | Persistent cookie | Analytics | Collects data such as number of times a visitor has been to the site, when their first visit was, and when their last visit occurred. This information is used by Google Analytics. |
| __utmb | Persistent cookie | Analytics | Takes a timestamp of the exact moment in time when a visitor enters the site. Used by Google Analytics to calculate how long a website visit takes. |
| __utmc | Session cookie | Analytics | Takes a timestamp of the exact moment in time when a visitor leaves the site. Used by Google Analytics to calculate how long a website visit takes. |
| __utmz | Persistent cookie | Analytics | Collects data about where the visitor came from, what search engine was used, what link was clicked on, what keywords used, and where in the world the site was accessed from. Used by Google Analytics. |
| op700ti-tripdetailsgum | Persistent cookie | Analytics | Optimost is a service provided by Hewlett-Packard to analyse customer behaviour. |
| s_cc | Session cookie | Analytics | Stores whether cookies are enabled, on behalf of the SiteCatalyst Analytics platform. |
| s_sq | Session cookie | Analytics | Stores information about the previous link that was clicked on by the user when ClickMap functionality is enabled, on behalf of the SiteCatalyst Analytics platform. |
| s_sv_sid | Session cookie | Analytics | Used by Adobe SiteCatalyst which analyses visitor information such as browser usage, the number of new visitors, the number of pages viewed per visit, responses to marketing activity, and shopping times. |
| s_vi_gxxrezfazssx7Cvpvzx60x7Eegzq | Persistent cookie | Analytics | Identifies a visitor by a unique ID time/date stamp, on behalf of the SiteCatalyst Analytics platform. |
| s_vi_gxxrezfazssx7Cvpvzx60x7Eegzq | Persistent cookie | Analytics | Identifies a visitor by a unique ID time/date stamp, on behalf of the SiteCatalyst Analytics platform. |
| Sess | Persistent cookie | Performance / Networking | Tests whether a browser is configured to accept cookies from Advertising platform AppNexus. |
| __utma | Persistent cookie | Analytics | Collects data such as number of times a visitor has been to the site, when their first visit was, and when their last visit occurred. This information is used by Google Analytics. |
| __utmb | Persistent cookie | Analytics | Takes a timestamp of the exact moment in time when a visitor enters the site. Used by Google Analytics to calculate how long a website visit takes. |
| __utmc | Session cookie | Analytics | Takes a timestamp of the exact moment in time when a visitor leaves the site. Used by Google Analytics to calculate how long a website visit takes. |
| __utmz | Persistent cookie | Analytics | Collects data about where the visitor came from, what search engine was used, what link was clicked on, what keywords used, and where in the world the site was accessed from. Used by Google Analytics. |
| WT_FPC | Persistent cookie | Analytics | Tracks which web pages visitors are viewing by session times, on behalf of the Webtrends Analytics platform, by storing the IP address and timestamp. |
| __utma | Persistent cookie | Analytics | Collects data such as number of times a visitor has been to the site, when their first visit was, and when their last visit occurred. This information is used by Google Analytics. |
| __utmb | Persistent cookie | Analytics | Takes a timestamp of the exact moment in time when a visitor enters the site. Used by Google Analytics to calculate how long a website visit takes. |
| __utmc | Persistent cookie | Analytics | Takes a timestamp of the exact moment in time when a visitor leaves the site. Used by Google Analytics to calculate how long a website visit takes. |
| __utmz | Persistent cookie | Analytics | Collects data about where the visitor came from, what search engine was used, what link was clicked on, what keywords used, and where in the world the site was accessed from. Used by Google Analytics. |
| s_vi | Persistent cookie | Analytics | Identifies a visitor by a unique ID time/date stamp, on behalf of the SiteCatalyst Analytics platform. |
| ACOOKIE | Persistent cookie | Analytics | Collects anonymous data such as number of visitors to the site, pages visited and how they use the site. Analytics platform Webtrends Inc. uses this information to compile reports and to help improve the site. |
| X-Mapping-gbooldlg | Session cookie | Performance / Networking | Stores the name of the web server handling the session and is used by ZXTM Load Balancer to improve site performance. |
| X-Mapping-plaomhhc | Session cookie | Performance / Networking | Stores the name of the web server handling the session and is used by ZXTM Load Balancer to improve site performance. |
| B | Persistent cookie | Analytics | Collects anonymous data including IP address, time spent on webpages, links clicked, advertisements viewed on those pages. The data is used by Yahoo! Web Analytics so that Yahoo! can report statistical information such as demographics and category interests of website visitors. Online marketers and website designers use the Yahoo! reports to align with audiences. |
| GPS | Persistent cookie | Analytics | A unique identifier given to each mobile device that allows tracking based on GPS location. |
| use_hitbox | Persistent cookie | Analytics | Increments the hits counter on the YouTube site when the embedded YouTube movie is viewed. |
Marketing, anonymous cross site tracking cookies – 11 found
These cookies are used to track our visitors across our websites. They can be used to build up a profile of search and/or browsing history for every visitor. Identifiable or unique data may be collected. Anonymized data may be shared with third parties.
| Name of cookie | Type of cookie | Reason for use of cookie | Description |
|---|---|---|---|
| anj | Persistent cookie | Advertising (low impact) | Stores data on which adverts have been shown and their frequency, used by Advertising platform AppNexus to help clients target their online advertising. |
| uuid2 | Persistent cookie | Advertising (low impact) | Contains a unique randomly-generated value that enables Advertising platform AppNexus to distinguish browsers and devices. |
| AA002 | Persistent cookie | Advertising (low impact) | Tracks and delivers targeted advertising to web users based on their browsing behaviour. Used by Microsoft's advertising platform, Atlas Solutions, for campaign performance tracking. |
| MUID | Persistent cookie | Advertising (low impact) | Tracks and delivers targeted advertising to web users based on their browsing behaviour. Used by Microsoft's advertising platform, Atlas Solutions, for campaign performance tracking. |
| id | Persistent cookie | Advertising (low impact) | Contains a unique code to determine which advertisements have been shown on a device, on behalf of Google Inc. Advertising platform DoubleClick. Allows monitoring of the effectiveness of the ads and make the ads more relevant to the user. |
| test_cookie | Persistent cookie | Advertising (low impact) | Tests if the user's browser supports cookies, on behalf of Google Inc. Advertising platform DoubleClick. |
| id | Persistent cookie | Analytics | This cookie is used to analyse customer behaviour. This cookie is set by mookie1.com |
| mdata | Persistent cookie | Analytics | This cookie is used to analyse customer behaviour. This cookie is set by mookie1.com |
| __SmootheDealer | Session cookie | Analytics | This cookie is set by Vow Retail, Vasanta Group |
| __id | Session cookie | Authorisation | This cookie is set by Vow Retail, Vasanta Group |
| VISITOR_INFO1_LIVE | Persistent cookie | Advertising (low impact) | Remembers if YouTube should show the new-style or old-style video interface to you. |
Marketing, anonymous cross site tracking cookies – 11 found
These cookies are used to track our visitors across our websites. They can be used to build up a profile of search and/or browsing history for every visitor. Identifiable or unique data may be collected. Anonymized data may be shared with third parties.
| Name of cookie | Type of cookie | Reason for use of cookie | Description |
|---|---|---|---|
| bh | Persistent cookie | Advertising (high impact) | Collects data about a user's browsing activity and the pages visited, on behalf of Yahoo! Inc.. It can also store names and contact information from online forms used. |
| OAX | Persistent cookie | Advertising (high impact) | Controls the frequency of advertisements (including pop-ups) and assists in delivering more relevant advertising. |
| LGP | Persistent cookie | Advertising (high impact) |
Collects information about how a user arrives at the site, such as via websites, emails and search engines. The information is used by TagMan to monitor the success of external advertising. TagMan facilitates data management for website owners and provides them with tools to manage their own data collection and privacy practices. TagMan provide a global Opt-Out function, whereby you can go to their website and switch off TagMan tracking: http://eu.tagman.com/consumer-privacy |
| TMP | Persistent cookie | Advertising (high impact) |
Collects information about how a user arrives at the site, such as via websites, emails and search engines. The information is used by TagMan to monitor the success of external advertising. TagMan facilitates data management for website owners and provides them with tools to manage their own data collection and privacy practices. TagMan provide a global Opt-Out function, whereby you can go to their website and switch off TagMan tracking: http://eu.tagman.com/consumer-privacy |
| TMS | Session cookie | Advertising (high impact) |
Collects information about how a user arrives at the site, such as via websites, emails and search engines. The information is used by TagMan to monitor the success of external advertising. TagMan facilitates data management for website owners and provides them with tools to manage their own data collection and privacy practices. TagMan provide a global Opt-Out function, whereby you can go to their website and switch off TagMan tracking: http://eu.tagman.com/consumer-privacy |
Shop and transactional areas on our site
Parts of our site may make use of a shopping cart or web forms that also have to use cookies. Any cookies we use on a permanent basis are detailed in the cookies table.
Sometimes we may temporarily add functionally to our site e.g. surveys, comparisons etc, that may also use cookies. Often these come from third parties – in these circumstances we will endeavour to let you know about these cookies when you visit those pages.
Using Flash files on our site
Across www.postoffice.co.uk we use Flash filesPresent information, allow integration with third parties (such as YouTube) and can offer a richer online experience for you.. These can store cookie-like data on your computer, known as Local Shared Objects. Currently technology can’t review the 'inner workings' of Flash filesPresent information, allow integration with third parties (such as YouTube) and can offer a richer online experience for you. and although we aim to identify any Flash elements that are likely to set cookies we can’t guarantee the status of every Flash file. However, Adobe offer a tool to monitor, opt out and remove 'Flash cookies'. This is available at: Manage, disable Local Shared Objects and Global Storage Settings Panel.
