For further information about the Horizon IT Scandal, please visit our corporate website

About this service

  • Aims to deliver to Europe in 3-5 working days*

  • Aims to deliver worldwide in 5-7 working days

  • Full end-to-end tracking

  • Online delivery confirmation

  • Priority handling in the UK and abroad

  • Includes up to £50 compensation. Option to increase to £250

  • Free returns if your item is undelivered**

Find a price
  • Andorra
  • Australia
  • Austria
  • Azores
  • Balearic Islands
  • Belgium
  • Brazil
  • Canada
  • Canary Islands
  • Corsica
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Faroe Islands
  • Finland
  • France
  • Germany
  • Gibraltar
  • Greece
  • Greenland
  • Hong Kong
  • Hungary
  • Iceland
  • India
  • Ireland
  • Israel
  • Italy
  • Japan
  • Korea (S)
  • Latvia
  • Lebanon
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Madeira
  • Malaysia
  • Malta
  • Monaco
  • Netherlands
  • New Zealand
  • Norway
  • Poland
  • Portugal
  • Romania
  • San Marino
  • Sardinia
  • Serbia
  • Sicily
  • Singapore
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • Turkey
  • USA
  • Vatican

Preparing to send abroad

  1. Check it's okay to send

    Some items can't be sent in the post and others have limits

    Check if your item’s safe to send

  2. Pack your items well

    Make sure your items get where they’re going safely

    Read how to pack your parcel

  3. Fill out a customs form

    You may need a customs form to send any items outside the UK

    Find out more about customs forms

Fill out a customs form

Customs forms are now required for all gifts and goods sent to countries outside the UK (except items sent from Northern Ireland to the EU)

Ready to send?

Make sure you’ve packed and prepared your items in advance. Then pop into your nearest Post Office branch

Common questions

  • Yes, if you’re sending goods or gifts anywhere outside the UK. The exception is if you’re sending from Northern Ireland to the EU. You can fill in a customs form online or pick one up in branch. Find your local branch using branch finder. 

    As well as written customs form, we also need to provide the customs information electronically to comply with international posting regulations. So we’ll input these details at the counter when you’re buying your postage.

  • Some goods can’t be sent in the post and others can be sent but with clear restrictions.​

    Some countries have their own rules on what they will and won’t allow to be sent by post. It's important to check the item you’re sending is allowed in the destination country so we’ll pay compensation in the event of loss or damage.​

    Check for any restrictions on what you can send to certain individuals, organisations and countries imposed by some countries and international organisations.

  • Different services provide different tracking options:​

    • International Tracked and Signed: Provides end-to-end tracking, signature on delivery*** and online confirmation of delivery​

    • International Tracked: Provides end-to-end tracking and online confirmation of delivery​

    • International Signed: Tracked until the item leaves the UK, with a signature taken on delivery***

    Track your parcels online

    ***A signature is taken on delivery. However, we don’t provide you with a copy of the signature as part of the service.