UK & International Phonecards

Making calls abroad needn’t cost the earth.

Choose from £5, £10 and £20 prepaid phone cards in branch today

Find your local branch

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Save money on international calls 

  • Free Calls on Saturdays to selected countries and special rate calls to other countries.
  • Unlock free calls with international calling cards.
  • Choose from £5, £10 and £20 prepaid phone cards.

See call rates to our most popular destinations

Call rates per minute, using the 020 access number:

 

Australia Australia (landlines) 3p per min
Canada Canada (landlines & mobiles) 2p per min
France France (landlines) 2p per min
Germany Germany (landlines) 2p per min
Greece Greece (landlines) 2p per min
Hungary Hungary (landlines) 2p per min
India India (landlines & mobiles) 3p per min
Ireland Ireland (landlines) 2p per min
Netherlands Netherlands (landlines) 2p per min
New Zealand New Zealand (landlines) 2p per min
Poland Poland (landlines) 2p per min
Portugal Portugal (landlines) 3p per min
Spain Spain (landlines) 2p per min
United States United States (landlines & mobiles) 2p per min

For a full list of countries please see our price guide

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FREE and special rate international calls on Saturdays 

Stay connected to those who matter most, in countries around the world. Unlock free calls with international calling cards.  


Destinations you can call for free on a Saturday
Month Country
April 2019 Canada & the United States (landlines & Mobiles)
May 2019 Ireland, Italy, Netherlands, Spain (Landlines)
June 2019 France, Germany, Australia, New Zealand (Landlines)
July 2019 Greece, Hungary, Poland, Portugal (Landlines)
August 2019 Canada & the United States (landlines & Mobiles)
September 2019 Ireland, Italy, Netherlands, Spain (Landlines)
October 2019 France, Germany, Australia, New Zealand (Landlines)
November 2019 Greece, Hungary, Poland, Portugal (Landlines)
December 2019 Canada & the United States (landlines & Mobiles)
January 2020 Ireland, Italy, Netherlands, Spain (Landlines)
February 2020 France, Germany, Australia, New Zealand (Landlines)
March 2020 Greece, Hungary, Poland, Portugal (Landlines)

 

Call must be made on Saturday between 12 noon and midnight using 020 or 0800 access number. Calling from a UK mobile? There will be an additional 4p per minute surcharge to call a free Saturday destination between 12 noon and midnight GMT when using the 0800 access number.

 

Destinations that have a special rate on a Saturday (1p a minute, all day)
Month Country
April 2019 India (landlines & Mobiles)
May 2019 China (landlines & Mobiles)
June 2019 Thailand (landlines & Mobiles)
July 2019 Malaysia (landlines & Mobiles)
August 2019 India (landlines & Mobiles)
September 2019 China (landlines & Mobiles)
October 2019 Thailand (landlines & Mobiles)
November 2019 Malaysia (landlines & Mobiles)
December 2019 India (landlines & Mobiles)
January 2020 China (landlines & Mobiles)
February 2020 Thailand (landlines & Mobiles)
March 2020 Malaysia (landlines & Mobiles)

 

Call must be made on Saturday using 020 access number. Calls made using the 0800 access number will be charged at 2p a minute. Calling using a UK mobile? There will be an additional 4p per minute surcharge to call any 1p Saturday destination when using the 0800 access number.

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Start talking in 3 easy steps

Step 1) Pick up a calling card

You can buy UK phone cards and international calling cards at any Post Office branch.

Find your local branch

Step 2) Find your unique PIN

It’s on the back of your calling card. Along with 0800 and 020 access numbers. 

Check you’re using the right access number before you dial.

Step 3) Get dialling

Tap in your PIN when prompted. Then dial the number, including its full international code.

To make another call, just enter # #


Making calls

You have a choice between using a 020 or 0800 access number. An additional surcharge may apply depending on how you place your call and which access number you use.

 

020 Access Number 0800 Access Number
Calling from a UK landline Your phone provider may charge you to call 020 numbers. Please check before making a call 1p a minute surcharge applies (unless you’re calling a free Saturday weekend destination)
Calling from a UK mobile Your mobile provider may charge you to call 020 numbers. Please check before placing a call 4p a minute surcharge applies
Calling from a public payphone An additional payphone charge will apply. Please check before placing your call Not available from a public payphone

 

 

Making calls

You have a choice between using a 020 or 0800 access number. An additional surcharge may apply depending on how you place your call and which access number you use.

 

020 Access Number
Calling from a UK landline Your phone provider may charge you to call 020 numbers. Please check before making a call
Calling from a UK mobile Your mobile provider may charge you to call 020 numbers. Please check before placing a call
Calling from a public payphone An additional payphone charge will apply. Please check before placing your call

 

0800 Access Number
Calling from a UK landline 1p a minute surcharge applies (unless you’re calling a free Saturday weekend destination)
Calling from a UK mobile 4p a minute surcharge applies
Calling from a public payphone Not available from a public payphone

 

 

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Some common questions

How do I use a UK & International Phone card?

Calling someone with a Post Office prepaid phone card is easy. Just follow the steps below:

  • Call the access number on the back of your card
  • Enter your PIN when prompted (It’s also on the back of your card)
  • Dial the number you want to call
  • Enter ## to make another call.

How do I make international calls?

The steps are the same for making a UK or international call. If you’re calling abroad, make sure you enter the international dialling code in full.

Which access number should I use?

You have a choice between using a 020 or 0800 access number. An additional surcharge may apply depending on how you place your call and which access number you use. Please see “Making Calls” above to understand what option is best for you.

When can I make special rate and free calls?

Every Saturday, between noon and midnight, UK time, you can call selected countries for free.

Special rate calls to selected destinations are available all day on a Saturday. Details of the destinations currently included in these offers can be found at https://www.postoffice.co.uk/international-phonecards.

If you are using the 0800 access number from a mobile phone then a 4p per minute surcharge will apply to all calls and will still be charged when calling a destination included in the promotions.

Is there a limit to the number or length of free or special rate calls I can make?

No, you can make as many special rate or free calls as you like within the promotional time period. They can also be as long as you like – there’s no limit to the length of the call. However, if your call continues after midnight GMT, you’ll start being charged for the call.
There’s no limit to the length or number of half-price calls you can make, either. If you are using a UK mobile phone to call our 0800 access number then a 4p per minute surcharge will apply to all calls and will still be charged when calling a destination included in the promotions.

What do I do if there’s a problem with my UK & International Phone card?

Don’t worry – just call us on 0330 001 0111. Lines are open 7am-10pm. We’ll look to get everything sorted as soon as we can.

Do UK & International Phone cards expire?

  • £5 and £10 phone cards expire 60 days after they’re first used. Or when you’ve used all your calling credit.  
  • £20 phone cards expire 90 days after they’re first used. Or when you’ve used all your calling credit.

Will my calls always be connected?

In the majority of cases, yes. However, no phone carrier can guarantee all calls will be connected 100% of the time. We always try to use the best routes to all destinations.

Are there any numbers I can’t call with a UK & International Phone card?

You can’t use UK & International Phone card to call some premium, non-geographic numbers. Like 090, 087, 084, 0345, 0891 and 0560.

Some international calls may be restricted if they’re to premium rate or non-geographic numbers abroad. To find out more about restrictions for prepaid phone cards, call us on 0330 001 0111.

Calls to 03 numbers will cost no more than calling a standard geographic number starting with 01 or 02 from your fixed line or mobile. They may be included in your call package. Check with your service provider.

Are there any connection or service charges?

An additional surcharge may apply depending on how you place your call and which access number you use however unlike some other suppliers, we don’t apply any additional connection or service charges when placing your call.

How much does it cost to call from a public payphone?

Payphone charges can vary. Always check the payphone before you use your calling card to make a call.

You can’t use our 0800 access number from a payphone but you can use our landline access number – 020. This will be charged at the standard UK landline rate for the whole of your call.

How much does it cost to call from a UK mobile phone?

The cost will depend on what access number you use to place your call and any additional charges your mobile phone provider may apply for calling our access numbers.

  • 020 Access number - your mobile phone provider may charge you for calling our 020 access number, please check with your operator before placing a call.
  • 0800 Access number - a 4p per minute surcharge will apply when using a UK mobile to call our 0800 access number (This charge also applies when calling a destination included in any of our promotions)

IMPORTANT THINGS YOU NEED TO KNOW

 

Read our full UK & International Phonecard terms here

 

FREE CALLS TO SELECTED COUNTRIES EVERY SATURDAY: Free calls to selected countries apply when placing a call on Saturday between 12 noon and midnight using either the 020 or 0800 access numbers.

 

PHONE CARD EXPIRY: £5 and £10 Phonecards will expire 60 days after they are first used. £20 Phonecards will expire 90 days after first use.

 

MAKING A CALL: There will be a 4p per minute surcharge if you use a UK mobile to call a free destination between 12 noon and midnight GMT or a 1p Saturday destination, using the 0800 access number. If you’re calling using the 0800 access number there will be a 1p per minute surcharge from a landline and 4p per minute surcharge from a UK mobile, while calls to the 020 access numbers may incur a charge from your service provider – please check with your service provider before you dial. The 0800 access number surcharge from a mobile will also be charged when using the free call promotions. 0800 freephone access is not available from public payphones. All calls will be rounded up to the next minute. Rates apply from February 2019 and may change without notice. If you’re using the BT basic user scheme, you may not be able to use the service. If you find you cannot use the 0800 access number, you may be able to use the 020 access number. Calls to international mobiles other than those indicated and non-geographic numbers may be charged at a different rate to that of the country. You cannot use Post Office Phonecards to call premium rate numbers.

 

GENERAL: Post Office International Phonecards are for use in the UK only. Prices and promotions are correct as at February 2019 but are subject to change without prior notice. Please ask at the counter or visit postoffice.co.uk/phone-cards for more information and pricing for all destinations.

 

PHONECARD/CREDIT VOUCHERS: Sold by Post Office Limited as an agent. Service supplied by AQA Telecom Ltd, company registration number 08932279, a UK company who both issues and redeems this voucher. Further details available at postoffice.co.uk/phone-cards