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GOV.UK Verify

  • Use GOV.UK Verify to create a secure online identity profile to prove who you are
  • Choose the GOV.UK Verify service you want to access from the list below
  • It usually takes around 15 minutes to register and the service is free

Choose a GOV.UK Verify Service

 

 
Verify Service Details Register/Log in

Self Assessment Tax Return

Self Assessment is a system HM Revenue and Customs (HMRC) uses to collect Income Tax.

Tax is usually deducted automatically from wages, pensions and savings, however people and businesses with other income must report it in a self assessment  tax return.

Complete your Self Assessment Tax Return

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Universal Credit

If you're claiming other benefits check what has been replaced by the Universal Credit.

Access Universal Credit

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Driving Licence

The Driver and Vehicle Licensing Agency offers a range of services that helps you to stay safe on the roads, such as:

  • Renewing your short- term medical driving licence
  • Viewing or sharing your driving licence information
  • Reporting medical conditions that could affect your driving
Renew a short term medical driving licence

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View or share your driving licence information

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Report a medical condition that could affect your driving

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Tax

The UK’s tax payments and customs authority collects the money that pays for the UK’s public services by helping families and individuals with targeted financial support.

Use the GOV.UK Verify Service to check your taxes.

Check your Income Tax

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Access your Personal Tax Account

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Help friends and family with their Tax

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Company Car Tax

If you or your family use a company car you will need to pay tax. Register to check your company car tax.

Check your Company Car Tax

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State Pension

The basic State Pension is a regular payment from the government that you can get if you have reached State Pension age.

To receive the State Pension, you must have paid or been credited with National Insurance contributions.

Log in and check your State Pension

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Basic Disclosure and Barring Service (DBS) Apply for a basic Disclosure and Barring Service (DBS) check to get a copy of your criminal record. This is called ‘basic disclosure’, which is available for people living or working in England and Wales

Register or Log in

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Rural Payments

The Rural Payments service is Defra's online registration for farmers, animal keepers, rural traders and businesses.

You can use this service to register your details, see and update digital maps of your land and make online applications for certain rural grants and payments. 

Register for Rural Payments

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Claim Rural Payments

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Redundancy Payments

The Insolvency Service is a Government Agency responsible for a range of services across the UK. They help to deliver economic confidence by supporting those in financial distress.

Claim Redundancy Payments

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More information

What is GOV.UK Verify?

GOV.UK Verify is a secure and reusable online identity profile that allows you to prove who you are online.

It's a secure, simple and speedy way to access government services like filing your tax or checking the information on your driving licence.

We've listed all the services you can access with your GOV.UK Verify account above. All you have to do is register when you next need to use one of these services.

The process is free and all done online. It usually takes about 15 minutes. GOV.UK Verify uses strict data privacy rules and you can be confident your identity will be secure.

How does it work?

How does it work?
First select the GOV.UK service you want from the options above. Next you'll be asked to choose from a list of certified companies – the Post Office is proud to be one of the first companies certified by GOV.Verify. Once you have selected Post Office you will be able to begin the process of prooving your identity online.

  • Select a GOV.UK Verify serivce you want to use
  • Choose from a list of certified identity providers - Post Office is one of these.
  • Enter some personal information like your name, date of birth and address.
  • Provide at least two documents (passport, driving licence, mobile contract etc.) to validate your identity.
  • Then you can use your newly created GOV.UK Verify account to access the government service you would like to use.
  • You can also use this account to access multiple services with a single log in. Simply use your username, password of mobile number.

When do I need it?

You can use GOV.UK Verify when you need to access one of the government services listed above.

How is it different?

The government don't hold your information and you have a choice of which company you'd like to use to assure your identity, which makes storage of data more secure. The information we ask for during registration is to prove who you are; it is not shared with any third parties.

The information is stored and encrypted in our system and only you as the account holder have access to the account by providing your username, password and SMS/authenticator app security code. We don’t hold any passwords in our system, so only you can recover your login details.

Top FAQs

I am having trouble logging in. What should I do?


If your username and password are not being accepted:

To recover both details, you will need to locate the account recovery code which was emailed to you shortly after you created your account. (This was formerly known as the PUK code).

  1. Go to https://myprofile.postoffice.co.uk and click "Recover your login details".
  2. Tick the boxes for ‘I lost my username’ and ‘I lost my password’.
  3. You will then be asked to enter your email address and account recovery code. 
  4. Next, enter in the two-factor authentication code sent via SMS or shown on your authenticator app. 
  5. Finally, answer the security question. 

If you are unable to locate your account recovery code in your email inbox or spam, it is possible to recover just your username without it; however, you will be required to provide the correct password.

You will need your password and the e-mail address you used to register the account.

If you have a new mobile number or reinstalled the app on a new device:

If you have changed your mobile number or the code is no longer showing on your authenticator app, you will need to recover your two-factor authentication using the account recovery code.

  1. Go to https://myprofile.postoffice.co.uk and click "Recover your login details." 
  2. Tick the box for ‘I lost my two-factor authentication’. 
  3. You will then be asked to enter your username and password. 
  4. Next, enter your account recovery code and answer the security question 
  5. You will then be given an option to change your mobile number or add a new app authenticator 

 

How do I register?

  1. On the GOV.UK website, you will find an option to access the service by using GOV.UK Verify to prove your identity.
  2. If you select the Post Office to verify your identity, you'll be brought to our website to start the registration process.
  3. Here you will create a username and password for your Post Office account. You will also be asked to confirm your email address and set up a device to receive your login codes.
  4. Next, you will be asked to provide your personal details, including your name, date of birth and recent addresses.
  5. Then you’ll need to prove your identity by verifying details of your identity documents. If you can verify three UK documents, you will be asked a series of identity questions to round off.
  6. If you can only verify two UK evidences or have a non-UK document, you will need to upload a photo of your identity document using our Post Office GOV.UK Verify app.
  7. Once you are verified, you will be able to use your Post Office login details to access a growing number of government services online.


If you have a problem whilst registering, you can take advantage of the live chat service, accessible through the sign up process.


How do I get in touch?

You can email us – just email us at myprofilehelpdesk@postoffice.co.uk and we’ll help sort things out.

Or you can use our live chat that’s available on the Post Office registration journey if you’re having trouble signing up.

You can also give us a ring on 0330 60 60 733, from 8am to 10pm Monday to Friday, and from 8am to 5pm on Saturdays and Sundays.
 

Not answered your question? Read all of our FAQs here.

Services coming soon:

For more information please check with the GOV.UK Verify blog which gives details of the services that will be using Verify over the course of the next 18 months.

Contact us

0330 60 60 733 8am-10pm, Mon-Fri
8am-5pm, Sat-Sun